Exterior Shade Service Request
Report an issue with your motorized shade. We'll contact you within 24 hours. For emergencies, text Texas Outdoor Shades and Shutters at (832) 592-7795.
Project
*
Enter the Company Name
Shade ID
*
Enter the Shade ID (e.g., MSG-001—found on the shade's QR code)
Issue Description
*
Describe the problem (e.g., 'Shade won't retract' or 'Motor making noise'). Include any error lights or sounds.)
Name
*
First Name
Last Name
Email
*
example@example.com
Phone Number
*
Please enter a valid phone number that we can text.
Format: (000) 000-0000.
Upload- Photo of QR Code
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Upload- Photo/ Video of Problem(s)
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