- We will call/SMS you with our availability within 24 hours of receiving your form.
- If you go ahead with a booking we will send you a Medical History Form that must be completed prior to us confirming your booking.
- If our medical team deems an IV infusion or IM injection an appropriate treatment for your wellness goals and medical history, we will send you a deposit payment link to secure your appointment.
PLEASE NOTE:
The following policies apply:
- A booking fee is required to be paid to confirm your appointment. Your appointment time will be held for 24 hours only. Your booking fee for your first service includes a scripting fee.
- A cancellation fee equal to the booking fee will be charged if you cancel your appointment within 72 hours of your appointment time.
- If you need to re-schedule, please do so as soon as you can. Call or SMS us on 0421 250 140. Your booking fee is valid for one re-schedule only.
- If you don't arrive for your appointment, or our nurse arrives and you are not home, your card will be charged the full amount of your treatment.
- An after hours, weekend and public holiday surcharge of $50 may apply.
- A travel fee may be charged if you live more than 15kms from Melbourne CBD. This will be charged at 0.85cents p/km.
You will be informed of extra charges at the time of booking.
We look forward to treating you and working towards your health and wellness goals.
Robyn & the Euphoria team.