JCA Quick Support Request Form

Quick Support Request Form

Journalism Cloud Alliance (JCA)
The Journalism Cloud Alliance (JCA), convened by the Global Forum for Media Development (GFMD) and the Organized Crime and Corruption Reporting Project (OCCRP), supports investigative journalism and data-driven newsrooms in accessing affordable, secure, and reliable cloud infrastructure and services.

Aim: This short form is for organisations that need JCA’s help with cloud infrastructure, software, and/or migration solutions.

Estimated completion time: 5-7 minutes

Caveat: In accordance with the European Union's General Data Protection Regulation (GDPR), your responses will solely be used for the specific purpose of this survey.
About You
Your Name*
Organisational contact e-mail*
Your position/title*
Your organisation*
Tell Us About Your Needs
In your own words, please describe your request or challenge in detail. (e.g., “We need more storage for datasets,” “Our current provider is too expensive,” “We want to migrate email hosting,” etc.)*
Technical Snapshot
What type of support do you need? (choose all that apply)*

Infrastructure (e.g., storage, compute, GPU, etc.)Software / tools (e.g., collaboration, publishing, data analysis, AI, etc.)Migration to a different providerSecurity/protection (e.g., DDoS, VPN, access control, etc.)None of the aboveOther
Which of the following do you currently need to support your work? (Choose all that apply)*

Additional computing power for data processingExtra storage capacity for datasets or archivesMore memory (RAM) for existing workloadsGPU or vRAM capacity for AI or machine learning tasksNone of the aboveOther
Which software or service capabilities do you need in order to continue or improve your operations? (Choose all that apply)*

Identity management / single sign-on (SSO)Secure remote access (VPN)Communication tools (chat, calls, video, etc.)Protection against denial-of-service attacks (DDoS protection)Domain name management (DNS)Productivity and collaboration tools (document sharing, project management, etc.)Tools for ingesting or processing large volumes of dataPublishing tools (CMS, web hosting, distribution, etc.)AI or machine learning toolsData visualisation toolsData analysis platformsNone of the aboveOther
How urgent is your request for assistance?*

Very urgent (next 1–2 months)Medium-term (next 6 months)Longer-term (within 12 months or moreOther
Do you have a budget range for this (in USD)?*

$100/month or less$100-$500/month$500–$2,000/month$2,000/month or moreOther
Other information or comments
Should be Empty:

Quick Support Request Form

About You

Tell Us About Your Needs

Technical Snapshot