JCA Quick Support Request Form

Quick Support Request Form

Journalism Cloud Alliance (JCA)
The Journalism Cloud Alliance (JCA), convened by the Global Forum for Media Development (GFMD) and the Organized Crime and Corruption Reporting Project (OCCRP), supports investigative journalism and public-interest initiatives in accessing affordable, secure, and resilient cloud infrastructure and services.

Aim: This form is for organisations that seek the JCA’s help with cloud infrastructure, software, and/or migration solutions via its infratype cloud exchange platform.

Estimated completion time: 6-8 minutes

Caveat: In accordance with the European Union's General Data Protection Regulation (GDPR), your responses will solely be used for the specific purpose of this survey.

Contact: Michael J. Oghia (JCA Project Manager) – moghia@gfmd.eu
About You
Your Name*
Organisational contact email*
Your position/title*
Your organisation*
Your organisation's website*
The country where your organisation is based (used for eligibility and to suggest suitable providers)*
Organisational size (the approximate number of full-time equivalent staff in your organisation)*

Less than 1010-5051-100101-250250+
Is your organisation a GFMD and/or JCA member?*

Yes, the JCAYes, GFMDBoth the JCA and GFMDNoNot sure
Tell Us About Your Needs
In your own words, please describe your request or challenge in detail. (e.g., "We need more storage for datasets," "Our current provider is too expensive," "We want to migrate email hosting," etc.)*
Technical Snapshot
Describe your current setup (briefly describe what you use today) (e.g., where you host servers or email, which main tools or providers you rely on, and any constraints (i.e., budget, location, compliance, etc.). This helps us match you with the right options.)*
What type of support do you need? (Choose all that apply)*

Infrastructure (e.g., storage, compute, GPU, etc.)Software / tools (e.g., collaboration, publishing, data analysis, AI, etc.)Migration to a different providerSecurity/protection (e.g., DDoS, VPN, access control, etc.)None of the aboveOther
Your current hosting provider(s) (i.e., who hosts your main services today? Choose all that apply)*

GoogleAmazonMicrosoftCloudflareHetznerGreenhostFlokiNETCloud68OVHCloudScalewayContaboDigital OceanSelf-hostedNone of the aboveNot sureOther
Which of the following do you currently need to support your work? (Choose all that apply)*

Additional computing power for data processingExtra storage capacity for datasets or archivesMore memory (RAM) for existing workloadsGPU or vRAM capacity for AI or machine learning tasksNone of the aboveOther
Which software or service capabilities do you need in order to continue or improve your operations? (Choose all that apply)*

Identity management / single sign-on (SSO)Secure remote access (VPN)Communication tools (chat, calls, video, etc.)Protection against denial-of-service attacks (DDoS protection)Domain name management (DNS)Productivity and collaboration tools (document sharing, project management, etc.)Tools for ingesting or processing large volumes of dataPublishing tools (CMS, web hosting, distribution, etc.)AI or machine learning toolsData visualisation toolsData analysis platformsNone of the aboveOther
How much technical support do you think you’ll need for this? (Consider the capabilities of your current in-house team or active consultants)*

Mostly advice, we can implementA mix of advice and some hands-on supportWe'll need hands-on technical support to implement thisI don't knowOther
How urgent is your request for assistance?*

Very urgent (next 1-2 months)Medium-term (within the next 6 months)Longer-term (within 12 months or more)Other
Do you have a monthly budget range for this (in USD per month)?*

$100/month or less$100-$500/month$500-$2,000/month$2,000/month or moreOther
Other information or comments
Should be Empty:

Quick Support Request Form

About You

Tell Us About Your Needs

Technical Snapshot