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  • Archline Refund Request Form

  • If you require a return (i.e. unsuitable for you) simply follow the following steps:

    1. Take photos of the condition of the product (sole & upper).
    2. Post the item back to us at our headquarters (i.e via Australia Post or Sendle etc.) to:
      Attn: Returns
      Archline
      1/26 Rushdale Street
      Knoxfield VIC 3180
      Australia
      PH: (03) 9544 6588
    3. Record or a keep a copy of the tracking information.
    4. Fill and submit the Refund Request Form below.
    5. We should be able to issue your refund after receiving all the correct information.

     

    Terms & Conditions for Returns/Refunds

    1. Items are of a resellable condition (i.e. not dirty)
    2. Items are posted back in its original packaging
    3. Claim is made within 45 Days of Receiving
    4. Return postage is covered by the buyer
    5. Tracking number MUST be EMAILED to us when processing any return or exchange. If the tracking isn’t provided, this can result in delays.
    6. The original shoebox must be in its original condition and must not be marked with packing tape, label stickers, writing etc. as this will void your return.
    7. We deduct a 10% restocking fee for items sent back without the original packaging.
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  • Once we receive all of the required information, we will be in touch regarding the next step of the refund process. Thank you.

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