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  • Thank you for choosing to signup with AUS Internet

    If at any point you require assistance, please contact us on 07 4222-1111

  • Service Connection Type

    If you are not sure what technology services your area, please contact us on 07 4222-1111
  • Select Service Type*
  • Please select the connection required. *

  • Please note: If you are changing from another provider to us, it is your responsibility to ensure that you are not locked into any contract with that provider, and that you are not required to provide any notice of intention to cancel.  AUS Internet is not accountable for any early termination charges you may face from your current provider for failing to confirm this.

  • Do you require a replacement nbn NCD (nbn Network Connection Device)

  • Confirm your internet Plan

    Below is the plan you have elected to connect to.

  • Service specific terms:

    Our Seniors nbn & Home Phone bundle offer is a package available to eligible customers only. You must be considered a senior citizen (55yrs+), and not already have any internet service with AUS Internet. You confirm to us that your household does not normally exceed 2 occupants using this service. Service is limited to one connection per account holder. This bundle offers an unmetered 25/5mbps nbn connection in addition to a Home VoIP service with calls to local, national and Australian mobile phones as well as calls to 13/1300 and 1800 services included. This service is subject to a 12mth minimum term. You will receive a Netcomm NF18ACV modem router for an upfront cost of $59.00 added to your first service bill as part of this bundle (normal price $119). Total cost of this bundle over the 12 month term is $778.40.

  • Account Holder Information

    Please provide the details of the primary account holder.
  • Format: 0400 000 000.
  • Would you like to add any additional persons authorised to access your account*

  • Proof of ID

    Evidence of ID is required to provide a telecommunications service to you and to verify that you are eligible for the Seniors nbn & Home Phone bundle
  • Date of Birth*
     / /
    2 digit day, 2 digit month, 4 digit year
  • Please select what ID you will be providing*
  • Upload Image of your ID

  • Service Connection Address

    Enter the address where you would like your service connected. Be sure to include any unit or apartment numbers

  • Please select your Hardware Option

    The Seniors nbn and Home Phone bundle offers a Netcomm NF18ACV at a discounted price of $59.00 (Normally $119). You may however select from our alternate hardware offerings if you wish
  • Hardware Selection*
  • Hardware Shipping Address*
  • Shipping Method

  • Hardware is shipped from our Cairns Office, once your connection is approved - ususlly on same day of order.

    Standard postage delivery times are estimated & may vary. 
    QLD 2-3 business days, NSW 3-5 business days, VIC, 4-6 business days, Other Areas up to 7 business days

    Express postage is typically next day to all major cities + up to 2 business days for regional areas
    QLD 1-2 business days, All other areas 1-3 business days

  • Home Phone (VoIP Service)

    Please select an option.
  • Please select phone number preference*
  • Format: 00 0000 0000.

  • Important note about porting a phone number:
    Porting process will take approximately 4 to 10 business days for standard porting and up to 6 weeks for complex porting.  Once your existing exchange based copper line PSTN number is ported to a VoIP service, it cannot be reversed.  Where we believe that connecting your internet service is likely to impact your existing phone number transfer, we will initiate a transfer of your phone number before connecting your internet service.  Both services will typically become active on the same day once porting is complete.  VoIP services are reliant on a functioning internet service.  Your VoIP service WILL NOT operate in the event of an internet outage or power failure.  If you require your phone service as a primary means of communication, or for a medical alert, please consider what backup options are available to you.  Priority assistance is not available on VoIP services

  • By selecting YES below, you understand the limitations surrounding the porting of your existing phone number, and authorise AUS Internet to transfer your number from your existing carrier*

  • Billing / Payment Setup

  • Billing of all services is monthly in advance.  Your first bill will be generated shortly after connection / activation of your service.  Your initial bill will include pro-rata charges for the remaining period of the month in which you are connected, as well as any hardware options you have selected.  If your service is connected / activated on or after the 21st day within any given month, your initial bill will also show charges for the following month in advance.

    Direct Debit:  Your initial bill will be debited from your account usually within 3 business days of your first bill being issued. Note: There are no service fees for Direct Debit, however dishonor fees apply if a direct debit fails.

  • By providing your payment details to us you authorise AUS Internet to debit charges associated to your service as billed in accordance with terms and conditions of service. Charges will appear on your bank statement as Go Cardless*

  • I authorise SERVICES AUSTRALIA to make deductions from your nominated Centrelink Payment to be paid to AUS Internet Solutions Pty Ltd - User ID: 555136971B for (TEL) Communications and Internet services as specified below: An ongoing fortnightly deduction for the half of the indicated monthly service charge of the selected internet plan to commence immediately from my next payment following the connection of my internet service for which there is no target date or end date.  I understand that I can view, update or cancel payments using my MY GOV account.  Should I shop payments I understand that my service will also cease.

  • Do you accept the CentrePay terms?*

  • Additional Information

  • How did you hear about AUS Internet

  • Please select an option

  • Acceptance of Terms:
    You acknowledge that all of the information provided in your order is true and correct, and that you are submitting this order as the account holder, or authorised person acting on behalf of the account holder.

    Your order shall be processed in accordance with our service terms and conditions which can be viewed online by clicking here.  

    You agree to read these terms and conditions fully within 24hrs of placing your order & should you object to any of the terms or conditions, you may notify AUS Internet within 24hrs, and your order shall be cancelled without any cost to you.  Continuation of an order, followed by subsequent installation or connection, implies your acceptance of the said terms and conditions.

  • I   *   *   have read and understood the above acceptance of terms, and agree for AUS Internet to facilitate my order request.

  • Account Number*
  • Should be Empty: