With fewer people carrying cash, direct tips to staff have been replaced with blanket charges on bills. About 35% of people will refuse blanket tips because they don't trust that the money goes to the server, stopping customers from rewarding good service.
TipTag is a new service that allows your customers to tip members of staff fairly and transparently without batteries, apps, or QR codes. TipTag encourages the best service from staff members, and ensures they get recognition for their work.
Back-of-House staff can also benefit from the tips and it gives transparency for the customer, allowing them to decide exactly where their tips are going.
Business benefits include removing the burden of tax compliance, insight in to the performance of individual servers, and other metrics.