Elearning Troubleshooting Form
Please Tell Us Your Name
First Name
Last Name
What is Your Email Address?
*
example@example.com
How are you Accessing the Elearning Platform?
*
Please Select
Computer
Tablet
Phone
Mobile App
Are you Using the Mobile App when accessing the Platform?
*
Yes
No
What Courses are you Experiencing this with? Describe to the Best of your ability.
*
Have You Tried Clearing Your Cache? Use this link for a guide. https://techlasi.com/savvy/how-to-clear-cache-guide/
*
Yes
No
We recommend screen recordings using Jam:
Jam Screen Record
Can you Provide a Screenshot and or Screen Recording of what is Happening?
Browse Files
Drag and drop files here
Choose a file
Cancel
of
Please provide any additional details or notes you would like us to know.
Submit
Should be Empty: