Once you have confirmed your visit, you will be issued an invoice that will include our BACS details. If you already have us set up as a supplier, please ensure the bank details are correct before making payment. On your invoice, you will also have a booking reference. Please can you ensure when using BACS that you add the booking reference to a payment so we can reconcile it to avoid any issues or miscommunications. If you have any queries please contact us on 01502 586000.

For school and group bookings we accept payments by debit and credit card. We accept most major cards. If opting for this method of payment, you will be provided a secure card link. Once payment is made, your order will be confirmed and tickets issued.

If you need to provide any information regarding food, such as allergies and intolerances, please use the addtional information field at the end of this document before submission.

Pleasurewood Hills operates paid for parking, managed by an ANPR (Automatic Number Plate Recognition) operated by Smart Parking.

We offer complimentary parking for coaches and mini buses. However, these plates MUST be registered at reception. Failure to enter a number plate can lead to a Parking Charge Notice being issued. If a vehicle is dropping off, leaving the premise and returning, registering the number plate would be required for each visit.

There is a drop off/collection time allowance of 10 minutes before payment or registration is required. The responsibility of registering the number plates is that of the group and the coach providers. Pleasurewood Hills will not be held liable for any parking charges issued.

In the event parents wish to drop off or collect their children, the same drop off/collection allowance of 10 minutes applies.

It is the group's responsibility to inform parents of this, should they wish to drop off and collect their children. Pleasurewood Hills will not be held liable for any parking charges issued. 

Click on the link for our parking Terms and Conditions.

At Pleasurewood Hills we have a zero tolerance stance on any kind of anti-social behaviour. This includes, but is not limited to;

• Use of violence or threats of violence
• Use of foul and abusive language
• Use of any language or behvaiour deemed offensive including anything deemed racist, sexist or homophobic
• Damage to park property or property of another guest
• Spitting (from rides or on the grounds)

This is a non-exhaustive list. We appreciate schools' co-operation to ensure all guests can enjoy a fun and safe day out, and request that they have a designated point of contact on park and that staff regularly walk the grounds to ensure their pupils are behaving. We encourage groups of high school students and academies to be no more than groups of 5.  Anyone found to be in breach of the above would be required to leave the park.

For further Terms and Conditions, please click here.

Please click on the link to view the group

Terms and Conditions.