Code of Conduct: At Renatus Education, we are committed to maintaining a safe, respectful, and inclusive environment for all students and staff. The following guidelines are in place to ensure that our community upholds these values: 1. Prohibited Substances:
1. The use of tobacco or vapes, alcohol, or illegal substances is strictly forbidden on Centre premises. Violation of this policy will result in immediate expulsion.
2. Zero Tolerance for Bullying: Any form of bullying, including verbal, physical, or cyberbullying, is strictly prohibited. Students found engaging in bullying will face immediate expulsion.
3. Respectful Conduct: All students are expected to treat each other, tutors, and staff with respect and dignity. Intimidation or harassment of any kind will not be tolerated and may result in immediate expulsion.
4. Property Respect: Vandalism or destruction of Centre property is strictly prohibited. Such behavior will lead to immediate expulsion.
5. Dress Code: Students are required to follow a conservative dress code. The following are not permitted: High heels Cleavage-revealing attire Leggings without appropriate pelvic coverage Muscle shirts' or vests Tight or revealing shorts and skirts (attire should be no shorter than four fingers above the knee) o Excessive makeup
6. Language and Conduct: The use of profanity, blasphemy, or any inappropriate language is strictly prohibited. Violations will result in disciplinary action.
7. Attendance and Supervision: Students are not permitted to leave the Centre before the designated end of the day (13:00 unless otherwise specified) without prior authorization from a parent or guardian.
8. Respect for All: Mutual respect is expected from all members of the Renatus community. This includes students, staff, and parents. Staff members are also expected to treat each other and students with the same respect.
9. Anti-Discrimination: Discrimination of any kind—whether based on race, gender, religion, or any other characteristic—will not be tolerated and will be met with appropriate action.
10. Accountability for Staff: No staff member is permitted to engage in bullying or intimidation towards any student. Such behavior will result in severe consequences and disciplinary action.
11. Fair Investigation: All serious claims made by students or staff will be thoroughly and fairly investigated before any actions are taken. A mediator, Tamlyn Moosa, will be appointed as head of such investigations.
12.Cancellation Policy
12.1. Contract Termination Contract cancellations will only be confirmed upon receipt of written notification from the responsible parent or guardian. Written notice must be provided at least one calendar month prior to the desired termination date. The tuition fees for the notice period must be paid in full at the time the cancellation notice is submitted. For example, if you wish to terminate your contract at the end of May, written notice and payment for May’s tuition must be provided by the end of April. Written notice of cancellation is to be served by hand at: 10 Dean Place, Freeway Park, Boksburg, 1459.
12.2. Refund Policy Refunds will only be made within one calender month after service of a written notice of cancellation upon Renatus.
12.3. Mid-Year Cancellation Cancellations will not be accepted in the second half of the academic year. Should a learner leave during this period, the parent or guardian will be responsible for the payment of full tuition fees for the remainder of the year.
12.4. Expulsion Policy Renatus reserves the right to expel a learner under the following circumstances:
• If the learner verbally or physically assaults or bullies any person at the Centre.
• If a parent or guardian bullies a student, another parent, or a tutor.
• If the learner receives five misconduct forms.
• If the learner vandalises Renatus Education or Edu-build Institute property.
• If the learner is found in possession of, using, or selling illegal substances.
• If tuition fees are unpaid for two (2) consecutive months.
• Not adhering to the Code of Conduct.
• Behaving in any manner the Centre management my find unacceptable or my negatively impact on the image of Renatus Education.