Clone of Demande de service - Minotair

Contact Information

First, please provide us with your contact information so we can get in touch with you.
Date*

AnnéeMoisJour
Date
Heure Minutes
Name*

First nameLast name
Phone Number*
What is the best number to reach you at?
Email*
me@exemple.com
Address*
City*
Province/State*

General Information About the Minotair

Some of the questions asked here can sometimes help resolve common and easily fixable issues.
What model is your Minotair*

Boreal 12000Pentacare V12
What is the serial number?*
The serial number of the device is listed on its nameplate (a white sticker) located on the top, side, or inside the unit between the two filters, above the central hole where you can see the motorized damper.
What is the approximate installation date?*

AnnéeMoisJour
When did you last replace the two MERV 8 filters?*

AnnéeMoisJour

Issue with the Minotair

Help us understant the situation with your Minotair.
Have you tried cutting the system's power by turning off the circuit breaker for a few minutes and then turning it back on?*

Yes, I turned off the electricity and turned it back on after 5 minutes.No, I haven’t tried turning off the device’s circuit breaker and turning it back on after 5 minutes.I don’t know where the system’s circuit breaker is located.
Please send us photos and/or videos showing the current situation.*

First, take the photos and/or videos with your mobile device, then select or or more files by clicking in the window above. The supported formats are: mp3, wma, mpg, jpg, jpeg, png.
Cancelof
What is the current issue with your device?*
Explain the situation in your own words. You can use the voice message option below if you prefer.

Thank you!
Thank you for taking the time to fill out this form. The information provided will help speed up the service and resolution process.

We will receive an automatic notification as soon as you submit the form below. We will get back to you as soon as possible.
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Service Request for Minotair System