Press Release Support  Logo
  • Press Release Support

    Find commonly asked questions and submit support requests to reach our team.
    Press Release Support
  • What are credits and packages?

    One credit equals one press release per Dive. Packages offer volume-based discounts: a lower price per release when purchasing 3, 7, or 12+ credits.

  • How do I check my remaining credits?

    Your receipt will include the number of credits remaining under the payment method. If the code is invalid, you may have used all your credits. To purchase more credits head to the Get Started section on our homepage.

  • How much does it cost to publish a press release to an Industry Dive publication?

    A single press release starts at $289 USD. You can also purchase packages of 3, 7, or 12 that have discounted pricing. More information can be found here. 

  • When do credits expire?

    Credits expire one year from the purchase date.

  • How do I find my receipts?

    A copy will be emailed to you upon purchase. The subject line will be “Receipt: Press Release Submitted”.

  • Are do-follow links available?

    No.

  • What kind of engagement will my press release get?

    Engagement such as impressions, newsletter opens, and clicks vary by Dive. Visit the Get Started section on the DiveWire homepage for audience and visibility details.

  • Where are my 7 or 21-day reports?

    You'll receive these reports via email on the 8th and 22nd day post-publication. Look for “Your DiveWire Visibility Report…” in the subject line. Information about total impressions, newsletter opens, and clicks will be included in the 21-day report.

  • Can I get click-through reporting?

    As part of the 21-day report, you will see click-throughs to your Press Release.  We are unable to provide clicks on specific links in the Release. However, you can set up your own reporting via UTM strings as part of the link address. 

  • Need a purchase order?

    Please fill out the form below, and we will contact you within 2 business days. Our team will only process purchase order for bulk packages; please use our self-service checkout for single press release purchase.

  • Experiencing technical difficulties?

    As a first troubleshooting step, I recommend clearing your browser's cache and cookies, then attempting to access the page again. This often resolves temporary loading problems.

    Fill out the form below with details if you continue to experience difficulties.

  • Need an invoice?

    Please fill out the form below, and we will process it within 2 business days. If you need an alternative payment method, select "request purchase order" from the dropdown.

  • When will my press release go live?

    You may schedule your press release to be published immediately or at a future date. Upon publication, your press release appears in the Press Releases section of the selected Dive(s), in the Company Announcement sidebar, and at the bottom of all articles for up to three weeks. It will also be included in the newsletter for the Dive(s).

  • Do you accept guest posts?

    Thanks for your interest, but we don't publish guest posts, collaborations, or sponsored content on our site.

  • How do I edit or delete my press release?

    You'll get an email titled “Receipt: Press Release Submitted” after purchase. This email contains a link to manage or edit your press release.

  • Why was my press release removed?

    Deletion may occur due to a breach of our Content Policy. If this happens, a refund will be issued and a separate email notification will be sent.

  • Issue uploading company logo or image?

    Use JPG or PNG format (250x250 pixels, max 500KB). For additional media, select the Multimedia Add-On during checkout.

  • Why isn't my press release showing up on Google?

    Your press-release is not showing up on Google because it is marked as no-index. This is happening because Google usually prefers to show content that is unique. If the same press release appears in multiple places, Google might not include all versions in search results.

  • Should be Empty: