NTT Data Dinner 2025

CxO London evening dinner series in collaboration with NTT Data The Future of the Contact Centre: Turning Challenges into Competitive Advantage
- How are customer expectations shifting, and where are contact centres still falling short?
- What role should AI, cloud, and automation play in rethinking the customer experience?
- Can the contact centre evolve from a cost centre into a genuine source of differentiation and growth? And what would it take to get there?

Please provide a brief description of your projects detailing your key challenges and expected timeline (max 50 words)*
Do you have any dietary requirements we need to be aware of?
Should be Empty:

CxO London evening dinner series in collaboration with NTT Data The Future of the Contact Centre: Turning Challenges into Competitive Advantage