Voice of the Customer Survey
Name
First Name
Last Name
1. How do you rate our products in terms of quality, taste, etc?
Very bad
1
2
3
4
The best
5
1 is Very bad, 5 is The best
2. How do you rate our products in terms of costs?
Way too expensive
1
2
3
4
Very affordable considering ingredients
5
1 is Way too expensive, 5 is Very affordable considering ingredients
3. How is the customer service you received?
Bad
1
2
3
4
Great
5
1 is Bad, 5 is Great
4. Did the Low Carb bread products and snacks help with your weight/diabetes/reason for using the bread?
Not at all
1
2
3
4
Yes, best product ever
5
1 is Not at all, 5 is Yes, best product ever
6. Is the product being improved continuously?
No
1
2
3
4
Yes
5
1 is No, 5 is Yes
7. How satisfied you are with the customer service team?
Not Satisfied
1
2
3
4
Satisfied
5
1 is Not Satisfied, 5 is Satisfied
8. Where do you buy the We Love Low Carb bread
Never bought before
Online on www.welovelowcarb.co.za
Foodlovers market
Dischem
Spar
Markets
We Love Low carb shop in Strand
Other
8. What products are your favourite
The low carb bread
The sourdough bread and rolls
The buns (burgers, hotdog, bagels, pitas
The pizzas and wraps
The croissants
Snacks like chipsĀ cheese stix and crackers
Other
10. Overall, how satisfied you are with the product?
Worst
1
2
3
4
5
6
7
8
9
Best
10
1 is Worst, 10 is Best
11. Do you expect to use the product a year from now?
Strongly Disagree
1
2
3
4
5
6
7
8
9
Strongly Agree
10
1 is Strongly Disagree, 10 is Strongly Agree
12. Will you recommend this product to your colleagues/friends/family?
Strongly Disagree
1
2
3
4
5
6
7
8
9
Strongly Agree
10
1 is Strongly Disagree, 10 is Strongly Agree
13. Please describe the main purpose for using the product
14. Please summarize your experience with the product.
15. What can we improve about the product?
16. Would you like to enter our "Review Competition"? Leave your detailed review by clicking on this link and you could win a We Love Low Carb Starter pack to the value of R750! Copy the following link to leave your review: https://g.page/r/CX8xT2L8eaG_EAE/review
Submit
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