The Crux Feedback & Suggestion Form
Hey there climber! We're perpetually on a quest to improve - from the gym facilities to the boulder problems and everything in between. An important part of the process is gathering your feedback! We'd love it if you took the time to give both positive and negative feedback, to help us continually improve and provide you the best bouldering experience!
There are three sections in this form: 1. Gym Facilities 2. Routesetting and 3. Suggestions. No section of the feedback form is mandatory - if you wish to only fill out one particular section and leave the rest blank, that is more than fine! All form submissions are anonymous.
GYM FACILITIES
Gym Facility: How do you feel about the following aspects of The Crux?
Rows
Very Satisfied
Satisfied
Unsatisfied
Very Unsatisfied
Entry Pricing
Cleanliness
Staff/Customer Service
Opening Hours
Retail/Cafe Options
Music/Vibe
Could you go into detail about the aspects you are unsatisfied with and think could be improved:
What do you like about the gym? We'd love to hear what we're doing right, so we can continue to do so!
Routesetting
Routesetting: How do you feel about the following generalised aspects of the routesetting at the Crux?
Rows
Very Satisfied
Satisfied
Unsatisfied
Very Unsatisfied
Safety
Grading Consistency
Quantity of boulders
Quality of boulders
The quality of boulder problems is usually assessed subjectively by climbers based on factors like intuitive hold placement, flow, enjoyable movement, and unique or challenging techniques. Could you assess and rate the following aspects of our boulders you would like to see dialed up or down.
Rows
Dial it up!
It's all good!
Dial it down!
Complexity: The difficulty of the sequence of moves.
Intensity: Physical demands of the holds and movements.
Flow: How intuitive and enjoyable the movement is.
Commitment/psychological challenge.
Here's the part where you get to have a yap! If you have any particular positive or negative feedback about the routesetting that you would like to go into detail on, please elaborate below. Feel free to note specifics, such as a particular climb, a particular sector - or you can just keep it generalised!
Suggestions!
Do you have any suggestions/feedback that fall outside of gym facility and routesetting quality?
Submit
Should be Empty: