Clone of Frogfoot Order

Primary Contact Details

Please enter the account holder information.
Will the account holder be a Business or an Individual?*

BusinessIndividual
Business Name*
Business VAT Number*
Business Registration Number*
What address details would you like on your invoice?*

Use my service address for billing detailsUse my business address
Complex / Estate / Building Name
Unit Number
Street*
Suburb*
City*
Province*
Postal Code*
Account Holder Full Name*

First NameLast Name
Phone Number*
E-mail
example@example.com
Alternative Phone Number
Used if your primary number is unreachable
ID / Passport Number*
Invite code
If you were referred by an existing GetWiza customer or sales agent, please provide their account code here.
Would you like to add a secondary contact person?

YesNo, thanks
Full Name
Phone Number
Contact Type
Email Address

Service Installation Address
Property Type: Is the property in an open residential area, or within a complex/estate?*

Open residential (free standing property)Complex/estate/multi-unit building
Complex / Estate / Building Name
Unit Number
Street*
Suburb*
City*
Province*
Postal Code*
When would you like your service to go live? *

DayMonthYear
We'll do our best to accommodate you soonest, but please note that installation & activation timelines are dependent on the FNO's (Fibre Network Operators) processing times & schedules - it can take between 4-14 business days AFTER order confirmation. You will be billed from the day your service is activated by the network operator. Choose today's date for "ASAP".
Is there an existing fibre line in the property?*

No, there is no fibre box inside the propertyYes, there is a fibre box installedYes, I'm taking over from an existing GetWiza customerI am unsure
Please upload a photo of the fibre installation & any devices present

Pro tip: check that the lights on the devices are visible & clear in the photo before uploading
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Payment Details
Payment Type*
Payment Date*
Account Number*
Account Holder Name*
Bank*
Branch Code*
Account Type*
Debit Order Authorization: I hereby authorise Get Wiza to debit my account in advance on the 1st or 15th each month with the total amount payable on my monthly account. *

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Documents Upload

The following documents are required for RICA purposes.
Copy of ID / Passport*

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Copy of Business Registration Docs*

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Proof of Address*

Requirements: Must be a valid document & match service address. (Valid forms of proof are: lease agreement / rates account / offer to purchase.)
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Terms and Conditions
WiFi Coverage and Speeds*

I understand that GetWiza will do it's best to provide advice but cannot guarantee WiFi performance and/or coverage within my property. I understand that in order to test the quality of the fibre line I may need to make use of an ethernet LAN cabled test.
WiFi Router*

In the case of a free-to-use WiFi router or other free-to-use hardware, I understand that the device(s) remain the property of GetWiza and upon termination of service must either be purchased or returned in good, working condition and in its original packaging, at my own cost.
On-site support*

I understand on-site IT support is not included in the monthly GetWiza service fee, and that the Fibre Network Operator (FNO) will be responsible for on-site fibre installation, maintenance and repairs.
Discount Terms*

I understand that any discounts received on upfront fees (installation / activation / connection / promotion) will incur a claw back fee equal to the full Rand value of the discount(s) if I cancel or downgrade my service within the first 12 months of service going live at the service address related to this agreement. I grant GetWiza express permission to conduct credit reference checks and acknowledge that GetWiza may refuse service if credit results do not meet approval criteria.
PROMO Pricing Terms*

I understand that the monthly promotional pricing advertised will only be applicable for the duration of the promo period, and thereafter the monthly pricing will revert to the standard rate as outlined in this agreement. GetWiza reserves the right to change standard retail and promotional pricing at any time. Promotional pricing reflects a discount off the current standard retail price; if the standard retail price goes up (e.g. due to provider price updates), GetWiza may adjust both the standard retail and promotional prices during the promotion (the percentage discount amount will stay the same).
PROMO Standard Terms*

I understand that service upgrades and downgrades are always subject to approval, and that if I downgrade to a product in a different category within the first 12 months of service going live at the service address related to this agreement, the full Rand value of the the promo discount I received will be forfeited and charged to me, and I may be required to return the free-to-use hardware at my own cost. I also understand that the promotion is subject to the product remaining active for 12 months, and if I cancel within this time or if my account account falls into a suspended state due to non-payment, I will be charged a claw-back fee of up to R1800.
Cancellation Terms*

Yes, I understand that there is a full calendar month cancelation notice period, and that cancellation within the first 12 months of activation attracts a cancellation fee of up to R1,800 + hardware value. In the case of free-to-use hardware, I understand that the device(s) remain(s) the property of GetWiza and must be returned upon termination of service in good, working condition and in its original packaging, at my own cost.
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Fibre Internet Order Form

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Primary Contact Details

Service Installation Address

Payment Details

Documents Upload

Terms and Conditions