In the event of a health-related dispute regarding the puppy, Westlane reserves the right to consult with and defer to its own licensed veterinarian. Any decisions regarding the validity of a health claim, replacement, or refund will be made at Westlane’s sole discretion, based on the professional opinion of Westlane’s veterinarian.
This Health Guarantee Does NOT Apply to:
- Injury, disability, or death resulting from: Illnesses, infections, or accidents occurring after the puppy leaves Westlane’s care.
- Neglect, abuse, or lack of appropriate medical attention
- Failure to maintain proper veterinary care, including but not limited to: Routine vaccinations, Heartworm prevention, Worming. Flea and tick control
- Improper nutrition or obesity
- Over-exercising or unsafe physical activity, especially in developing puppies
Financial Responsibility - Westlane is not responsible for any veterinary expenses incurred by the buyer. Unless explicitly agreed to in writing by Westlane prior to the service being performed, all such expenses remain the sole responsibility of the buyer. Including but not limited to: Examinations, Medications, X-rays, diagnostics or laboratory testing, surgeries or other treatments
Shipping & Transportation - The buyer understands that Westlane is NOT responsible for ANY shipping costs, even when replacing a dog.