Terms and Conditions
EQUIPMENT
All equipment must be arranged by the customer prior to the start of the lesson, including skis, bindings, boots, outerwear, hat/helmet, gloves, goggles, and lift passes. If needed, we can provide guidance on where to rent these items.LIFT
CLOSURES
Lessons will be conducted as long as any lifts are operational. In the event of a complete resort closure (all lifts closed), we will make every effort to reschedule the booking to another date. If rescheduling is not feasible, we can offer a full refund.
CANCELLATION POLICY
• Cancellations made 14 or more days before the lesson: 75% refund of the booking price paid
• Cancellations made 7-14 days before the lesson: 50% refund of the booking price paid
• Cancellations made 2-6 days before the lesson: 25% refund of the booking price paid
• Cancellations made on the day of the lesson or the day before: 0% refund of the booking price paid. Not arriving at the designated meeting location and time will be considered a cancellation on the day.
MEDIA
The customer agrees to allow Togari Ski School and its affiliates to take pictures or videos during lessons for marketing purposes on its website and or social networking sites.
INJURY
While our instructors will make every effort to prevent customer/student injuries, skiing is inherently risky. Togari Ski School and its affiliates will not be held responsible for any death, injury, or damage to personal items sustained by guests or caused by customers/students to third parties. In the event of an injury, we will make every effort to provide assistance and care for the injured customer/student or third party. We strongly advise all guests to have their own reliable insurance coverage that includes winter sports.
OTHER
· Minimum age is 4 years old for skiing and 6 years old for snowboarding.
· Payment in full by credit card or domestic bank transfer is required to make a reservation.
· Instructors do not join participants for lunch breaks. Instructors may choose to join the participants for lunch if invited and lunch is paid for by the participants and an adult is present.
· Lesson rates do not include lift tickets or rental.
· All participants are required to wear a helmet.