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User Satisfaction and Accessibility Survey for The Danova NEXT App
This survey is conducted within the Danova NEXT project (DRP0200298), co-funded by the European Union. The project focuses on improving accessibility in transport across the Danube Region through innovative services, providing data on network accessibility via fully accessible digital platforms, and creating a Smart Network of transport facilities for sharing data, practices, and services.

The aim of this survey is to assess user satisfaction and experiences with the Danova NEXT App, focusing on its usability, accessibility, content, and features. The survey is primarily designed for persons with reduced mobility, blind or partially sighted persons, and deaf or hard of hearing persons, but other users are also encouraged to participate and share their experiences.

Participants will be evaluating the app available at the following link: http://dev.danovanext.com

Your feedback will help identify gaps, improve accessibility features, and make the app more useful for everyone.

This survey should take approximately 5 minutes to complete.
1.Please indicate which country you are from:*

AustriaBosnia and HerzegovinaCzech RepublicBulgariaCroatiaHungaryMoldovaMontenegroRomaniaSlovakiaSloveniaOther
2.Please select the age category you belong to (single answer):*

18-3031-5051-7071+
3. Pleaseselect the category that best describes you (single answer):*

Blind/partially sightedDeaf/hard of hearingPerson with reduced mobility(PRM)Other
- 1.How easy was it for you to navigate menus, use buttons, click links, and move through the overall flow of the app?*
  
  Very easyEasyDifficultVery difficult
- 2.How would you rate the app’s interface in terms of readability, layout, andvisual clarity?*
  
  ExcellentGoodPoorVery poor
- 3.How easy is it for you to find and use the accessibility features in the Danova Next App features (e.g., font size, color contrast etc.)?*
  
  Very easyEasyDifficultVery difficult
- 4.How well do images, icons, and other visual elements communicate their purpose (single answer)?*
  
  Fully clear and understandablePartially clearHard to understandNot understandable at all
- 5.Are there any technical barriers that make it difficult for you to use the app?
- 6. How clear and easy to understand is the general information provided in the DanovaNext App ?*
  
  Very clearMostly clearSomewhat clearNot at all clear
- 7.How well organized and structured is the content in the Danova Next App(headings, sections, grouping of information) ?*
  
  Very organized and structuredMostly organized and structuredSomewhat organized and structuredNot at all organized and structured
- 8.How clear and understandable is the information about the project’s transport partners and the accessibility services they provide ?*
  
  Very clear and understandableMostly clear and understandableSomewhat clear and understandableNot at all clear and understandable
- 9.How useful do you find the content of the Danova Next App for your travel or accessibility needs ?*
  
  Very usefulMostly usefulSomewhat usefulNot at all useful
- 10.What additional comments, suggestions, or ideas would you like to share to help improve the Danova Next App ?
- Thank you for completing this survey. Your feedback will help us improve the accessibility, clarity and overall quality of the Danova Next App for all users.
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User Satisfaction and Accessibility Survey for The Danova NEXT App