The Lancaster Football Netball Club is built on volunteerism; coaches, team managers, officials and volunteera are giving up their time to ensure our players have the opportunity to enjoy the benefits of playing netball. It is understandable, however, that on occasions you may disagree with your coach, team manager, team mate, or officials' decision-making, and we encourage all concerns to be discussed openly and respectfully.
We therefore ask that you deal with any concerns or disputes using the process below;
1. Approach your coach in person at a mutually agreed time outside of game time. Alternatively, you can also contact the Netball Manager to raise your concern.
2. If your concern is specific to a coaching issue, please still raise this with the Lancaster Netball Manager at an appropriate time. Please do not raise concerns with a coach on game day.
3. If the issue remains unresolved, we encourage you to make contact with the Grievance Officer, as per the LFNC Concerns & Grievances Policy.