UNDERSTANDING OUR FEE AGREEMENT
Operation Stand Down RI (OSDRI) provides free help with the initial piece of your VA disability claim. We only get paid if we pursue an appeal or re-open a claim (Supplemental Claim, Higher Level Review, oe Notice of Disagreement) and are successful. We only get paid if we win on appeal - we represent you at no cost on your initial claim (526EZ).
When we get paid:
We only collect a fee after the VA issues a decision on your claim and we file one of the following within the required deadline: a Higher-Level Review, a Supplemental Claim, or a Notice of Disagreement/appeal. If you don't win, or if none of these filings happen, we don't get paid.
How much:
If you win, our fee is 20% of the past-due (back pay) benefits the VA awards you. This is the maximum percentage allowed by federal law. We never take a percentage of your ongoing monthly VA payments going forward — only from the lump-sum back pay.
How we are paid:
The VA pays us directly out of your back pay. You don't write us a check. If for some reason the VA doesn't pay us directly, you're still responsible for paying the 20% fee to OSDRI.
No guarantees:
We will work hard on your case, but we can't promise a specific outcome. No one can guarantee you will win your claim.
If you appeal to Federal Court:
If your case goes to the U.S. Court of Appeals for Veterans Claims, we may seek additional fees from the government (not from you) under the Equal Access to Justice Act, and you authorize us to process that payment on your behalf.
Your right to end representation:
You may fire OSDRI at any time. If you do, or if we withdraw from representation, we may still retain the right to 20% of any future back pay that results from work we already did on your appeal.
Replacing prior representation:
Signing this agreement cancels any previous Power of Attorney you had on file with the VA or the Court of Appeals for Veterans Claims for a different attorney, agent, or service organization.
Your responsibilities:
Be honest with us, respond when we reach out, keep us updated on major developments in your claim, and let us know right away if your address or phone number changes.