ECOM Warranty form

Warranty form

This form is to be used ONLY for items purchased via our online store. For items purchased elsewhere, please refer back to the shop where you have purchased it. In almost all cases, the fastest and best warranty service will be provided by your supplying retailer.
Did you purchase this item directly from us or are you filing an international warranty claim?

Directly from websiteInternational warranty
Personal Information
First and Last Name*
Order Number*
The order number can be found in your order confirmation email
Email*
example@example.com
Phone Number*
Please enter a valid phone number.
Country*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip CodeCountry
Product Information
Brand*
Product Category*
Product Name*
Please copy the product name directly from your order confirmation email
Size*
Please input only the number or letter
Color*
If not applicable, please input NA
Product Condition*
Side*
Warranty Code
SKU
Description of the warranty issue*

0/300
Image of the full product*

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Image of the defect*

Cancelof
Additional pictures (Upload video of the defect if it cannot be shown in photos)

Cancelof
Proof of purchase*

For international warranties
Cancelof
Use the guide below to locate your binding's serial number and upload a photo

All bindings from 24/25 or earlier will not have a serial number, so you can skip this part.
Serial Number*
If not applicable, please input NA
Image of the label/serial number

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Are you still at the same delivery address?
Please enter your new address here*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip CodeCountry
Should be Empty:

Warranty form

Personal Information

Product Information

Use the guide below to locate your binding's serial number and upload a photo