• Art Studio Proof Request Form

    We offer custom Chocolate pieces in dark or white chocolate, or branded transfer sheets. Simply fill out a consultation form, provide your artwork and we'll handle the rest!
  • Custom Decor Type*
  • Customer Email
  • Shipping Method*
  • Need-By Date*
     - -
    2 digit month, 2 digit day, 4 digit year
  • Event Date (if applicable)
     - -
    2 digit month, 2 digit day, 4 digit year

  • Chocolate Proof Request

  • Image field 103
  • Chocolate Proof Spec

  • Transfer Sheet Proof Request

  • Image field 94
  • Transfer Sheet Proof Spec
  • Browse Files
    Drag and drop files here
    Choose a file
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  • FAQ (Frequently Asked Questions) - Helpful information to guide you through your custom order

  • Submission
    *Submit the completed request form to begin the process.

    *A proof will be provided within 48–72 hours.

    *An Approval Proof & Quote (including proof, pricing, and approval delivery if applicable) will be sent for your review.

    *Production will begin only after we receive your approved Authorization/Order Form.

    *If changes or revisions are required, please submit a Revision Request Form so we can assist you promptly.

    *Requests and approvals submitted after 4:00 PM EST will be processed the next business day.

    *A Project Number will be assigned to each request.

    *Please include this number in all project-related communications.

    *This helps us efficiently manage multiple requests and avoid delays or miscommunication.

  • Proof Request Guidelines

    *Please limit requests to two (2) layout options so we can provide proofs as quickly as possible.

    *Share as much detail as you can for each layout (size, shape, quantity, and what’s different between them).

    *House colors Our designers will choose the colors that best match your artwork. If you need specific colors that aren’t available, you may provide PMS code(s). Custom PMS colors may incur an additional fee, and exact color matching is not guaranteed.

     


    *Artwork fees are a one-time payment included with the initial order. If revisions are required for a different shape or if you wish to increase the size, a refit fee will apply.

    * All of custom projects have a permanent artwork and they will be stored in our database. Previous projects ordered with temporary artwork will be converted to permanent artwork.

    *Copyrights and trademarks are the sole responsibility of the purchaser. AUI will not be liable for any infringement.

     

    Instructions for Uploading Images or Files to Jotform

    When dragging and dropping an image or file into Jotform, you may occasionally receive an error message. This can happen if the file contains security restrictions, multiple layers, or is contained within a ZIP folder.

    How to Resolve the Issue:

    1. Save the image or file directly to your computer.
    2. If the file is in a ZIP folder, extract it before uploading.
    3. If the file has security restrictions or layers, save or export a new copy in a compatible format, such as PDF or JPG, if applicable.
    4. Return to Jotform and upload the saved file using the file upload option.                                                                                                                          If you continue to experience issues, please reach out for assistance  Email auiartstudiodl@auifinefoods.com or 301-258-7350 ext 243 

       

  • Production Timeline & Approval Requirements

    *Standard Production is 15–20 business days after receipt of an approval  .

    *Delivery dates provided after approval are not guaranteed.

    *For event-related projects, please include the event date with your request.

    *Missed Need-By Approval Date may delay delivery and may result in rush fees.

    *Rush Production: 7 business days

    *All rush requests must be confirmed with production prior to acceptance.
    Rush fees apply.

     

    Estimated Delivery Date – Project Timeline Guide

    The dates shown are provided as a guide only. They are estimates based on standard turnaround times and are not guaranteed. Final delivery timelines may vary depending on project complexity, size, and production volume.

     

  • Shipping & Delivery 

    *Carrier: FedEx

    *Delivery Requirement: An adult signature is required upon delivery. Packages will not be released without a signature.

    *Delivery Timeframe: Deliveries typically occur before 12:00 PM.

    *Shipping Schedule: Orders ship 1–2 business days prior to the requested need-by date.

    *Residential deliveries may occur later in the day. We are not responsible for product damage due to delayed residential delivery.

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