Customer Return and/or Exchange Form
For customers who purchased or received a gift from www.buddhajewelry.com
First Name:
*
Last Name:
*
Please provide the account email address. This is the email that was associated with the order when it was originally placed.
*
example@example.com
If different than above, please provide the best email address to contact you regarding your return or exchange.
Address
*
Street Address
Street Address Line 2
City
State / Province
Postal / Zip Code
Is there any additional information you would like to provide or questions you would like to ask?
How can we help?
*
Please Select
I have a defective item I would like to have replaced
I received an item I would like to exchange
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Next
Exchanging your defective item
Please list the reason that feels most applicable
*
Please Select
1 - The pin of the threadless end broke (please describe how it broke below)
2 - The clicker hinge is defective
3 - The gold has discolored
4 - A stone/gem fell out
5 - A stone/gem discolored
6 - A stone/gem chipped or cracked
Other: please describe in next section
Please attach photos of the item(s)
*
Browse Files
Drag and drop files here
Choose a file
Cancel
of
If your inquiry is regarding a broken pin or you have selected Other, please describe how and when it broke. For other defect types, you may leave this blank.
Would you like a shipping label?
*
Please Select
Yes, I am within the U.S. Please provide a USPS shipping label
I am outside the US, so I'll ship the items via my own shipping method
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Next
Exchange an Item
Please provide the original order number from when this item was purchased - this streamlines our response time.
What is the reason(s) you are requesting a return and/or exchange?
*
I changed my mind
Item smaller/larger than expected
Stone color lighter/darker than desired
I received the wrong product
Other
Please attach photos of the item(s)
*
Browse Files
Drag and drop files here
Choose a file
Cancel
of
Would you like a shipping label?
*
Yes, please provide a USPS shipping lable for $6
No, I will take care of the shipping
Back
Next
Status
Please Select
Pending
In Progress
Sent Shipping Label
In Repair
Final Questions
Resolved
High Priority
Submit
Should be Empty: