Wholesale Customer Return & Exchange Form
Welcome to the Buddha Jewelry Returns and Exchanges portal. We would love to assist you with your issue, please fill out the following questions below and we'll get to work on it! Please note: If you want to exchange a non-defective item, please reach out to returns@buddhajewelry.com
Account Owner's First and Last Name:
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First Name
Last Name
Please provide the Account Owner's email address. This is the email that was associated with the order when it was originally placed
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example@example.com
If different than above, please provide the best email address to contact you regarding your return or exchange.
Please confirm your current shipping address
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Street Address
Street Address Line 2
City
State / Province
Postal / Zip Code
Is there any additional information you would like to provide or questions you would like to ask?
How can we help?
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Please Select
I have one defective item I would like to have replaced
I have more than one defective item I would like to have replaced
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Exchanging your single defective item
If possible, please provide the original order number for this item. If you don’t have it handy, we can still assist you.
Please provide details of your jewelry (style name, gold tone, gem type, size if applicable).
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Please list the reason that feels most applicable
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1 - The pin for my threadless end broke (please describe how it broke below)
2 - The clicker hinge is loose or broken
3 - The gold has discolored
4 - A stone/gem fell out
5 - A stone/gem is discolored
6 - A stone/gem is chipped or cracked
Please add photos of item(s)
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Browse Files
Drag and drop files here
Choose a file
The photo(s) submitted should enable identification of the style and the defect type
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If you selected #1 above (a broken pin), please describe how the jewelry was handled when it broke. For example, was it snagged, did it break during installation or downsizing, did it simply fall off one day, etc? This info helps us uphold our high quality standards! For all other defect types, please reply with N/A
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If this is a client piece, please let us know roughly how long your client had this piece before returning it. If this is a studio piece or if you don't know, please reply with N/A.
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For threadless ends, if applicable, please let us know if your client has downsized before their piece broke.
Would you like a shipping label?
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Please Select
Yes, I am within the U.S. Please provide a USPS shipping label
I am outside the US
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Exchanging more than one defective item
Please follow the link and download the
Wholesale Return & Exchange form
.
Please follow the link below and download the form. Once you have completed the form please upload below Wholesale Return & Exchange Form
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Browse Files
Drag and drop files here
Choose a file
Cancel
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If any of these are client pieces, please let us know roughly how long your client(s) had these pieces before returning them. If these are studio pieces or if you don't know, please reply with N/A.
*
Please add photos of item(s)
*
Browse Files
Drag and drop files here
Choose a file
The photo(s) submitted should enable identification of the style and the defect type
Cancel
of
Would you like a shipping label?
*
Please Select
Yes, I am within the U.S. Please provide a USPS shipping label
I am outside the U.S, so I'll ship the items via my own shipping method
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Submit
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