New Patient Registration: Large Animal Logo
  • New Patient Registration: Large Animal

    Please complete this registration form before the first appointment for your animal.
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  • Practice Policies

  • I believe clear communication is the foundation to every healthy relationship. My practice policies are intended to establish expectations, so we can focus on helping your animal heal and be well.

  • Appointments

  • To optimize our time together, please have your animal caught, contained, and ready for examination. Dogs should wear a soft or choke collar (no prongs). Cats should be contained where they cannot escape under/behind furniture.

    A person who knows the health history of the animal must be present for the appointment. If that person is a minor, all registration forms must be completed and emailed in advance including the contact information for a parent or guardian.

    Please plan on 60 minutes for initial and 30 minutes for follow-up appointments. Sometimes appointments take longer than expected or things happen on the road. If I am running late for a mobile appointment, I will text you my estimated arrival at least 15 minutes before our scheduled time. Sometimes an animal needs to be seen urgently due to injury or illness, and I need to shuffle my schedule. I will do my best to reschedule with your animal same day or within 24 hours. Thank you for understanding that the same accommodation will be made to you and your animal if ever needed.

  • 24-Hour Cancellation & No-Show Policy

  • Appointment changes within 24 hours of our scheduled time impacts my ability to serve other animals. Rescheduling or cancelling within 24 hours of our appointment or no-showing will result in being charged the full cost of the appointment including any applicable travel fees. Credit card information is stored with Stripe, which complies with current data protection practices. Additional information is available upon request.

    I understand life happens, so please notify me as soon as possible if you need to reschedule for any reason. Email appointment reminders are sent 3 days in advance. There will be no fee for appointments rescheduled/cancelled at least 24 hours in advance.

  • Coordination of Care with your Veterinarian

  • If you change veterinarians after the initial referral form has been completed, please notify me as soon as possible. The referral must be updated by your new veterinarian to maintain their health record and compliance with Illinois state laws. 

  • Payment

  • Payment is expected at the time of service. I accept cash, check, and all major credit cards, which are processed using the QuickBooks app. If the person responsible for payment will not be present at the appointment, please make arrangements ahead of time.

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