KOS Return Authorization Request

Return Authorization Request
For KIM+ONO San Francisco Store Orders only.

*If you made a purchase online and your order ID starts with "KO" followed by a string of numbers, please use our online Return Portal here.

For questions, contact us here.
Name*

First NameLast Name
Email*
example@example.com
Phone Number
Please enter a valid phone number.Format: (000) 000-0000.
Date of Purchase*

MonthDayYear
Receipt Number*
Check your physical/email receipt (begins with #)
Date of Request (Today)*

MonthDayYear
Reason for Return*
Details on Reason for Return
Upload Receipt

Upload a clear, legible image of the full receipt. The team will use this information to confirm and look up your order.
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Upload Image of Item

Upload up to 5 images that clearly depict issue indicated above. Required if issue relates to product quality or damages.
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Should be Empty: