The Price Center's Family Satisfaction Survey
Your feedback is invaluable in helping us improve our programs and services. This survey will take less than 10 minutes, and all responses are confidential. Thank you for partnering with us to support your loved ones and strengthen The Price Center community.
Name (OPTIONAL)
First Name
Last Name
Your Loved One's Program(s)
*
Residential
Day Habilitation
Intensive Day Habilitation
CBDS
Employment Services
Specialized Supports
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Overall Experience
On a scale of 1-5 (1 = Very Dissatisfied, 5 = Very Satisfied), how satisfied overall are you with The Price Center?
*
1
2
3
4
5
How well does The Price Center meet the needs of your loved one?
*
Exceeds needs
Meets needs
Partially meets needs
Does not meet needs
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Communication & Engagement
How satified are you with the clarity and frequency of communication from The Price Center?
*
1
2
3
4
5
Do you feel informed about your loved one's progress, opportunities, and supports?
*
Always
Most of the time
Sometimes
Rarely
Never
What is the best way for The Price Center to communicate with you? Select all that apply.
*
Phone
Email
Text message
Family meetings/events
Other (please specify):
Other:
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Quality of Programs & Services
Please rate your satisfaction with the services that apply to you and your loved one (1 = Very Dissatisfied, 5 = Very Satisfied):
Residential Services
1
2
3
4
5
Day Habilitation
1
2
3
4
5
Intensive Day Habilitation
1
2
3
4
5
CBDS/ES
1
2
3
4
5
Specialized Supports
1
2
3
4
5
Transportation
1
2
3
4
5
Advocacy & Inclusion Efforts
*
1
2
3
4
5
Do you feel that The Price Center provides opportunities that promote independence, dignity, and inclusion for your loved one?
*
Yes, consistently
Yes, somewhat
Not sure
No
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Workforce & Culture
On a scale of 1-5 (1 = Very Dissatisfied, 5 = Very Satisfied), how satisfied are you with the professionalism and compassion of Price Center staff?
*
1
2
3
4
5
Do you feel staff treat your loved one with respect and dignity?
*
Always
Most of the time
Sometimes
Rarely
Never
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Organizational Trust & Future
On a scale of 1-5 (1 = Very Dissatisfied, 5 = Very Satisfied), how much confidence do you have in The Price Center’s leadership and long-term vision?
*
1
2
3
4
5
Would you recommend The Price Center to another family?
*
Definitely yes
Probably yes
Not sure
Probably not
Definitely not
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Open-Ended Feedback
What is one thing that The Price Center is doing really well that you value most?
What is one thing that you would like The Price Center to improve or change?
Any additional comments or suggestions?
Submit
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