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  • Winter Shut-off Protection & Payment Plan Application

    For assistance with this form, please call 616-355-1500 or visit our Service Center (625 Hastings Ave) during office hours.
  • To qualify for the Winter Shut-off Protection and Payment Plan, you must fall under at least one of the two following categories:

    1. You receive one of the following:

    • Assistance from a state emergency relief program
    • Food stamps      
    • Medicaid

    2. You are currently age 65 or older.*

  • Where can I find my account number?

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