LATE
IF YOU ARE/WILL BE 10+ MINUTES LATE TO YOUR APPOINTMENT, IT WILL AUTOMATICALLY BE CANCELLED AND A 50% LATE FEE WILL NEED TO BE COLLECTED PRIOR TO MAKING ANY FUTURE APPOINTMENTS. IF THIS FEE ISN'T COLLECTED WITHIN 24 HOURS, ALL FUTRUE APPOINTMENTS WILL BE CANCELLED.
NO SHOW & CANCELLATIONS
NO SHOWING AN APPOINTMENT WILL RESULT IN A FEE OF 100% COST OF THE SERVICE BOOKED & YOU MAY BE RESTRICTED FROM MAKING ANY FUTURE APPOINTEMNTS. IF THIS FEE ISN'T COLLECTED WITHIN 24 HOURS, ALL FUTURE APPOINTMENTS WILL BE CANCELLED.
ALL APPOINTMENTS MUST BE CANCELLED 48 HOURS PRIOR TO SCHEDULED APPOINTMENT TIME. IF CANCELLED WITHIN 48 HOURS, A 50% FEE WILL NEED TO BE PAID IN FULL BEFORE ANY FUTURE APPOINTMENTS CAN BE MADE. IF CANCELLED WITHIN 24 HOURS, 100% OF THE SERVICE BOOKED WILL NEED TO BE COLLECTED PRIOR TO FUTURE APPOINTMENTS.
GUESTS
KL ARTISTRY IS HOME-BASED. WITH THAT BEING SAID, ALL DETAILS INCLUDING LOCATION WILL BE SENT OUT VIA EMAIL THE DAY BEFORE YOUR APPOINTMENT.
NO GUESTS, NO EXCEPTIONS. PLEASE SCHEUDLE YOUR APPOINTMENTS ACCORDINGLY.
DEPOSITS
A CREDIT CARD IS REQUIRED UPON BOOKING ANY APPOINTMENT. ONLY LATE CANCELLATIONS & NO SHOW FEES WILL GET CHARGED TO THE CARD PROVIDED. IF YOU CAN'T PROVIDE A CREDIT CARD, YOU WILL NOT BE ABLE TO RESERVE AN APPOINTMENT.
PHONES
PLEASE REFRAIN FROM USING YOUR PHONE DURING YOUR APPOINTMENT & PLACE IT ON SILENT.