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  • CI Connects Customer Pre-Install Checklist

    IMPORTANT: Please only complete this pre-installation checklist if your purchase includes CI Connects, CI Link, or a new Premium Service Plan with your new press brake or laser machine. Upon completion, this form will be automatically sent to SoftwareSupport@e-ci.com. A CI representative will then contact you to schedule the installation.

  • CONTACT INFORMATION

    Please provide a name & contact information to be used to schedule the software installation
  • Format: (000) 000-0000.
  • Machine Type & Model*
  • Would you like to add another machine?*
  • Machine Type & Model
  • Would you like to add another machine?
  • Machine Type & Model
  • Would you like to add another machine?
  • Machine Type & Model
  • Would you like to add another machine?
  • Machine Type & Model

  • NETWORKING

  • Are the machines networked?*
  • Do they have Internet access now?*

  • For each machine listed above, navigate to www.ciconnects.com.

    Ensure that you can get to the CIConnects Login screen as shown: 

     If you reach the Main Landing Page, your firewall settings are good.

    If not, then please pass the following information to your IT Representatives and have them allow these items for each machine listed. This must be completed prior to the software installation.

  • Information for IT Department

    • Add ".ciconnects." to the Allowed URL List for the CI Connects Live View
    • CiberLink used Ports 80 and 443, but this is typically allowed by default.
    • If TeamViewer is to be allowed, then add "*.teamviewer.com*" as well.
    • If allowing TeamViewer, also set a rule to allow TCP and UDP port=5938 (both In and Out) for TeamViewer.
  • Are you able to get to the main landing page from all machines that you want to collect data from?*

  • We cannot process this form until the answer to this question is 'yes'

  • CLOUD ACCESS

  • Would you like to add another individual?
  • Would you like to add another individual?
  • Would you like to add another individual?
  • Would you like to add another individual?
  • Would you like to add another individual?
  • Would you like to add another individual?
  • Would you like to add another individual?
  • Would you like to add another individual?
  • Would you like to add another individual?

  • *Customer Pre-Check - CI Connects Web Installation

    • The customer is responsible for installing CI Connects Web on all machines.
    • Cincinnati Incorporated can provide remote assistance (via TeamViewer) for the first installation only.
    • After the initial setup, the customer is responsible for completing installation on all remaining machines.
  • Should be Empty: