CI Connect Customer Pre-Install Checklist

CI Connect Customer Pre-Install Checklist

Upon completion, this form will be automatically sent to CI-Connect-Support@e-ci.com. A CI representative will then contact you to schedule the installation.
CONTACT INFORMATION

Please provide a name & contact information to be used to schedule the software installation
Name*

First NameLast Name
Company Name*
Email*
example@example.com
Company Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Phone Number*
Please enter a valid phone number.
Machine Type & Model*
Serial Number*
Would you like to add another machine?*

YesNo
Machine Type & Model
Serial Number
Please start Serial Number with 0
Would you like to add another machine?

YesNo
Machine Type & Model
Serial Number
Please start Serial Number with 0
Would you like to add another machine?

YesNo
Machine Type & Model
Serial Number
Please start Serial Number with 0
Would you like to add another machine?

YesNo
Machine Type & Model
Serial Number
Please start Serial Number with 0
NETWORKING
Are the machines networked?*

YesNo
Do they have Internet access now?*

YesNo
How restricted is the network access?*
For each machine listed above, navigate to www.ciberdash.com

Ensure that you can get to the CiberDash Login screen as shown:

If you reach the Main Landing Page, your firewall settings are good.

If not, then please pass the following information to your IT Representatives and have them allow these items for each machine listed. This must be completed prior to the software installation.
Information for IT Department
- Add "*.ciberdash.*" to the Allowed URL List for the CiberDash Live View.
- CiberLink used Ports 80 and 443, but this is typically allowed by default.
- If TeamViewer is to be allowed, then add "*.teamviewer.com*" as well.
- If allowing TeamViewer, also set a rule to allow TCP and UDP port=5938 (both In and Out) for TeamViewer.
Are you able to get to the main landing page from all machines that you want to collect data from?*

YesNo
We cannot process this form until the answer to this question is 'yes'
CLOUD ACCESS
Which individuals would you like to have access to CiberDashWeb (the Cloud)?

First NameLast NameEmail
Access Level
Would you like to add another individual?

YesNo
Which individuals would you like to have access to CiberDashWeb (the Cloud)?

First NameLast NameEmail
Access Level
Would you like to add another individual?

YesNo
Which individuals would you like to have access to CiberDashWeb (the Cloud)?

First NameLast NameEmail
Access Level
Would you like to add another individual?

YesNo
Which individuals would you like to have access to CiberDashWeb (the Cloud)?

First NameLast NameEmail
Access Level
Would you like to add another individual?

YesNo
Which individuals would you like to have access to CiberDashWeb (the Cloud)?

First NameLast NameEmail
Access Level
Would you like to add another individual?

YesNo
Which individuals would you like to have access to CiberDashWeb (the Cloud)?

First NameLast NameEmail
Access Level
Would you like to add another individual?

YesNo
Which individuals would you like to have access to CiberDashWeb (the Cloud)?

First NameLast NameEmail
Access Level
Would you like to add another individual?

YesNo
Which individuals would you like to have access to CiberDashWeb (the Cloud)?

First NameLast NameEmail
Access Level
Would you like to add another individual?

YesNo
Which individuals would you like to have access to CiberDashWeb (the Cloud)?

First NameLast NameEmail
Access Level
Would you like to add another individual?

YesNo
Which individuals would you like to have access to CiberDashWeb (the Cloud)?

First NameLast NameEmail
Access Level
*Customer Pre-Check - CI Connect Web Installation
- The customer is responsible for installing CI Connect Web on all machines.
- Cincinnati Incorporated can provide remote assistance (via TeamViewer) for the first installation only.
- After the initial setup, the customer is responsible for completing installation on all remaining machines.
Should be Empty:

CI Connect Customer Pre-Install Checklist

CONTACT INFORMATION

NETWORKING

We cannot process this form until the answer to this question is 'yes'

CLOUD ACCESS

*Customer Pre-Check - CI Connect Web Installation