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Name
*
First Name
Last Name
Pet's Name & Breed
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Email
*
dog@example.com
Country
*
Please Select
Afghanistan
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New Caledonia
New Zealand
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Nigeria
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Poland
Portugal
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Romania
Russia
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eSwatini
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Tajikistan
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Vatican City
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Isle of Man
US Virgin Islands
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Western Sahara
Yemen
Zambia
Zimbabwe
Where did you purchase your product?
Please Select
Amazon
Target
Earthrated.com
Chewy
Petco
Petsmart
Walmart
Marshalls/ Homesense
Other
Which product are you reaching out about?
*
Which type of bag are you reaching out about?
*
How many bags were in your box?
*
How many bags were in your box?
*
Please Select
105 Count (7 Rolls)
120 Count (8 Rolls)
I'm not sure!
How many bags were in your box?
*
Please Select
120 Count
600 Count
I'm not sure!
How many bags were in your box?
*
Please Select
120 Count
240 Count
I'm not sure!
What is the scent of the bags?
Please Select
Lavender
Unscented
Peach and Lotus
I'm not sure!
What is the scent of the bags?
Please Select
Lavender
Unscented
I'm not sure!
Which dispenser are you reaching out about?
Please Select
Refresh Dispenser (New)
2.0 Dispenser
Original Dispenser
I'm not sure!
Which grooming product are you reaching out about?
Please Select
Short Coat (White Tea & Basil)
Double Coat (White Tea & Basil)
Curly Coat (White Tea & Basil)
No Rinse Shampoo (White Tea & Basil)
Refresh Mist (White Tea & Basil)
All-in-1 Express (Jojoba Aloe Scent)
Gentle Puppy (Sweet Almond Scent)
Shed and Shine (Mango Butter Scent)
Rinse-Free Shampoo (Cucumber Mint Scent)
Deodorizing Mist (Lavender Camomile Scent)
I'm not sure!
Which type of toy are you reaching out about?
*
What is the size of the toy?
*
Please Select
Small (S)
Medium (M)
Large (L)
I'm not sure!
What type of wipe are you reaching out about?
Please Select
Grooming (Pet Wipes)
Eye Wipes
Ear Wipes
I'm not sure!
Which format of wipes are you reaching out about?
*
Please Select
60 Wipes
100 Wipes
400 Wipes/ 4 Pack
I'm not sure!
What scent are the wipes?
Please Select
Lavender
Unscented
White Tea & Basil
Which count of Pee pads are you reaching out about
*
Which size of Pee Pads are you reaching out about?
*
Please Select
Large (L)
Extra Large (XL)
2-Extra Large (XXL)
3-Extra Large (3XL)
Which format of Eye Wipes are you reaching out about?
*
Please Select
60 Wipes
70 Wipes
I'm not sure!
Which format of Ear Wipes are you reaching out about?
*
Please Select
60 Wipes
70 Wipes
I'm not sure!
Please type the ER number
{pleaseType} Where is the ER number?
If you flip the box over, open the flaps where the barcode is there is a ER number on the flap
Please type the LOT number
{pleaseType} Where is the LOT number?
If you flip the pack of wipes over and check under the flap there is a long LOT number
Please type the LOT number
*
{pleaseType} Where is the LOT number?
If you flip the pack of the pee pads over there is a long LOT number.
Please type the LOT number
{pleaseType} Where is the LOT number?
If you turn the bottle arounf there is a long LOT number on the side.
Give us all the details on why you're reaching out!
*
{typeA}{typeA}
Attach an image of the barcode so we can help faster.
Attach an image of the issue!
Please share your mailing address in case we need to replace your product:
Street Address
Street Address Line 2
City
State / Province
Postal / Zip Code
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Area Code
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