Houston Bark Park Client Experience Survey
We value your feedback!Your input helps us create the best experience possible for you and your pup. At the end of the survey, you’ll have the option to share your name and email so we can follow up with you and enter you into our drawing for 3 Free Daycare Days at Houston Bark Park services and a gift card to Starbucks. Please take a few minutes to share your thoughts.
What location do you most frequently visit?
Please Select
Maxie location
Energy Corridor location
Shepherd location
When was your last visit?
Please Select
Within the week
Within the month
2-3 months
4-6 months
More than 6 months
If it’s been more than a month since your last visit, what’s the main reason you haven’t been back?
Financial reasons
Lack of time or scheduling conflicts
Transportation challenges
My dog's needs have changed
Service availability
Other not mentioned above
How would you describe the energy and atmosphere when you visit?
Please Select
Fun and upbeat
Friendly and welcoming
Calm and relaxed
Busy or chaotic
Do you feel like both you and your dog are greeted and made to feel welcome upon arrival?
Always
Most of the time
Sometimes
Rarely or not at all
How comfortable and clean do you find the park and daycare facilities?
Very clean and well-maintained
Mostly clean
Needs some attention
Often dirty or disorganized
How satisfied are you with our company overall?
Very Satisfied
Satisfied
Undecided
Unsatisfied
Very Unsatisfied
How would you describe the staff’s friendliness and professionalism?
Please Select
Outstanding — they go above and beyond
Great — always pleasant and helpful
Average — depends on the day
Needs improvement
Do you have any suggestions to improve our product and service?
Do our team members make an effort to engage with you and your pup?
Please Select
Always
Often
Occasionally
Rarely
What makes you feel most valued as a client when you visit?
Is there anything our staff could do differently to make your visits even better?
Have you attended any of our recent events (Howl-O-Ween Bash, Doodle Day, Cinco de Barko, etc.)?
Yes
Not yet, but I want to
No
What types of events would you like to see more of?
How likely are you to recommend Houston Bark Park and Daycare to friends or family
Very Likely
Somewhat Likely
Unsure
Unlikely
How did you first hear about Houston Bark Park?
Please Select
Google/Online Search
Social Media
Word of Mouth
Drive by/ Signage
Event or Promotion
Other
Which services do you use most often?
Please Select
Daycare
Boarding
Grooming
Academy
Are there any services or perks you wish we offered?
How do you prefer to receive information about Houston Bark Park promotions, events, and updates?
Email
Text Messages
Newsletter
Social Media
Website
Other
If you could describe Houston Bark Park in one word, what would it be?
Is there anything else you’d like to share with us?
If you’d like to be entered into the survey giveaway, please share your name and contact:
Name:
E-mail Address
Thank you for completing our survey.
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