Imagine you are a Corrections Officer

You are a corrections officer responsible for ensuring the safety and security of prisoners and staff within a facility. You must make decisions and take actions in various situations. Please pick the one answer you feel responds to each situation in the best way.

The Argument - You notice that two prisoners are engaging in a heated argument in the unit. What do you do?*

Observe from a distance to assess the situation before acting.Go find a colleague to assist you in breaking up the altercation.Intervene immediately to separate the prisoners and resolve the conflict peacefully.Report the incident to your supervisor without intervening.

👍You intervene immediately

You effectively mitigate the conflict and prevent potential violence.

You've balanced the need for immediate intervention with assessing the situation to ensure a peaceful resolution while prioritizing safety.
❌ You decide to alert your colleagues first

You ensure safety by seeking assistance, but there might be a delay in resolving the situation.

You should consider balancing the need for immediate intervention with assessing the situation to ensure a peaceful resolution while prioritizing safety.
❌ You observe from a distance

While assessing the situation is important, immediate intervention might be necessary to prevent escalation.

You should consider balancing the need for immediate intervention with assessing the situation to ensure a peaceful resolution while prioritizing safety.
❌ You report to supervisor

This response delays resolution and might result in an escalation of the conflict.

You should consider balancing the need for immediate intervention with assessing the situation to ensure a peaceful resolution while prioritizing safety.

Cell search - During a routine cell inspection, you find contraband hidden in a prisoner's belongings. How do you handle the situation?*

Confront the prisoner privately and warn them about the consequences of possessing contraband.Leave it but document the discovery and report it to your supervisor for further action.Ignore the contraband and continue with the inspection.Confiscate the contraband and inform the prisoner of the consequences.

👍 You confiscate contraband

You uphold safety and security standards within the facility.

You've prioritized maintaining security protocols, ensuring proper documentation, and addressing violations promptly.
❌ Report to supervisor

You need to take immediate action. Proper documentation and reporting ensure appropriate follow-up actions are taken is important.

But you need to prioritize maintaining security protocols.
❌ Confront prisoner privately

Addressing the issue directly with the prisoner may discourage further violations but you may put yourself at risk.

You should prioritize maintaining security protocols, ensuring proper documentation, and addressing violations promptly.
❌ Ignore contraband

This neglect compromises safety and violates protocols.

You should prioritize maintaining security protocols, ensuring proper documentation, and addressing violations promptly.

Team behaviour - A fellow corrections officer is demonstrating inappropriate behaviour towards a prisoner, making derogatory remarks about them. What is your course of action?*

Ignore in the moment but report the behaviour to your manager.Attempt to mediate the situation between the officer and the prisoner without involving higher authorities.Ignore the situation to avoid conflict with your colleague.Step in immediately and stop the situation. Take your colleague aside and remind them of the professional conduct expected in the workplace.

👍 Step in immediately

Immediate intervention reinforces professional conduct and maintains prisoner trust.

You've prioritized maintaining a professional environment, intervening in misconduct, and ensuring accountability through appropriate reporting.
❌ Report behaviour

Reporting does ensure accountability, but the prisoner sees behaviour going unchecked.

You should prioritize maintaining a professional environment, intervening in misconduct, and ensuring accountability through appropriate reporting.
❌ Ignoring the situation

Failing to address the behaviour condones misconduct and undermines authority.

You should prioritize maintaining a professional environment, intervening in misconduct, and ensuring accountability through appropriate reporting.
❌ Mediate without involving manager

This may not adequately address the seriousness of the situation and could lead to further misconduct.

You should prioritize maintaining a professional environment, intervening in misconduct, and ensuring accountability through appropriate reporting.

Escape plan - You receive a report of a potential escape plan being discussed among a group of prisoners. What steps do you take?*

Confront the prisoners involved and warn them against attempting to escape.Immediately inform your supervisor and security personnel about the situation.Investigate the report discreetly to gather more information before taking action.Disregard the report unless there is concrete evidence supporting it.

👍 Inform supervisor

Prompt reporting ensures swift action and prevents potential escapes.

You've balanced the need for discretion with the urgency of the situation, ensuring timely reporting and intervention to prevent escapes.
❌ Confront prisoners

Directly addressing the situation may deter escape attempts but could escalate tensions.

You should balance the need for discretion with the urgency of the situation, ensuring timely reporting and intervention to prevent escapes.
❌ Ignore the report

Ignoring the report risks the safety of staff and prisoners.

You should balance the need for discretion with the urgency of the situation, ensuring timely reporting and intervention to prevent escapes.
❌ Investigate discreetly

Gathering more information allows for informed action but risks delaying necessary intervention.

You should balance the need for discretion with the urgency of the situation, ensuring timely reporting and intervention to prevent escapes.

Medical emergency - A prisoner requests medical attention, claiming to be experiencing severe chest pain. How do you respond?

Notify the medical staff immediately or escort to health centre for urgent assistance for the prisoner.When you have time, take prisoner to the health centre for evaluation.Assess the severity of the situation yourself before deciding whether medical attention is necessary.Ignore the prisoner's request unless they provide specific details about their condition.

❌ Escort to health centre later

Addressing medical needs is an urgent task to ensure the well-being of prisoners - taking action when you have time maybe too late.

You should prioritize the health and safety of prisoners, promptly addressing medical concerns and seeking appropriate assistance when necessary.
👍 Notify medical staff

Urgent assistance is crucial for potentially serious medical issues.

You've prioritized the health and safety of prisoners, promptly addressing medical concerns and seeking appropriate assistance when necessary.
❌ Assess severity yourself

While assessing the situation is important, delaying medical attention can endanger the prisoner's health.

You should prioritize the health and safety of prisoners, promptly addressing medical concerns and seeking appropriate assistance when necessary.
❌ Ignore request

Ignoring medical requests violates duty of care and may result in grave consequences.

You should prioritize the health and safety of prisoners, promptly addressing medical concerns and seeking appropriate assistance when necessary.
Type a question
Should be Empty:

👍You intervene immediately

❌ You decide to alert your colleagues first

❌ You observe from a distance

❌ You report to supervisor

👍 You confiscate contraband

❌ Report to supervisor

❌ Confront prisoner privately

❌ Ignore contraband

👍 Step in immediately

❌ Report behaviour

❌ Ignoring the situation

❌ Mediate without involving manager

👍 Inform supervisor

❌ Confront prisoners

❌ Ignore the report

❌ Investigate discreetly

❌ Escort to health centre later

👍 Notify medical staff

❌ Assess severity yourself

❌ Ignore request