Identifying customer problems

Identifying customer problems

This anonymous survey is for an EPQ research project. The data collected will only be used for academic purposes.
1. What is your age range?*

Under 1616-2526-3536-4546-5556-6566+
2. What is your employment status?*

StudentEmployed full timeEmployed part timeSelf-employedUnemployed / waiting for a jobNot looking for a jobHomemakerPrefer not to answerOther
3. What are your interests? (Select all that apply)*

Arts & EntertainmentAutos & VehiclesBeauty & FitnessBooks & LiteratureBusiness & IndustrialComputers & ElectronicsFinanceFood & DrinkGamesHobbies & LeisureHome & GardenInternet & TelecomJobs & EducationLaw & GovernmentNewsOnline CommunitiesPeople & SocietyPets & AnimalsReal EstateReferenceScienceShoppingTravelWorld LocalitiesMotorsportsE-sports
4. Which of these global issues are you most worried about?*

Cost of livingLitteringVapingMistreatment of animals
5. What are the biggest challenges you face in your daily life?*
6. Which of these areas causes you the most frustration?*

TechnologySustainability / wasteTime managementProductivity / studyingFitness / healthOther
7. To what extent would you try a new product that solves your daily problems?*

1

2

3

4

5

6

7

8

9

10

1 is Never, 10 is Always
8. Which factor pushes you the most from purchasing a product, even when it is useful?*

Too expensiveConvenience (hard to find and purchase)Aesthetics / appearanceNot neededOther
9. Which of these are the most important factor(s) when purchasing a product?*

PriceQualityConvenienceSustainability / eco-friendlyBrand recognition
10a. If there is one pre-existing product you wish could be innovated, what would it be? *
10b. Give a brief description as to why and what features could be improved.*
11. If there are problems you wished a company would solve in the next few years, what would they be?*
12. How do you usually hear about new products*

Social mediaWord of mouthAdvertisingIn-storeOther
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example@example.com
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