BU Studio – Personal Training Client Agreement
Business Name: BU Studio
Address: Unit 19, Moss Lane, Royton, Oldham, OL2 6HR
Email: info@bu-studio.com
Phone: 07756667344
Trainer: Melissa tolan
Be You, Without Limits.
1. Purpose of Agreement
This agreement outlines the terms of your Personal Training (PT) services with BU Studio. It ensures clear expectations and mutual respect between trainer and client. By signing this agreement, you confirm your commitment to a minimum 12-week coaching term and agree to the policies described below.
2. Programme Commitment
All PT clients commit to a minimum of 12 weeks of training. Sessions are typically delivered as 2x per week (1 hour each), though frequency may vary by individual plan. Your coaching is results focused and designed as a 12-week programme to deliver measurable outcomes. After 12 weeks, your plan will automatically renew unless written notice of cancellation is given (see Section 6).
3. Payments
All payments are made via monthly direct debit. The 12-week programme is billed in three monthly instalments.
Your payment plan is a financial commitment to the full 12-week programme — not a “pay-as-you-go” arrangement.
Clients may not cancel payments during the 12-week term. Failure to complete payments will result in the suspension of training and possible debt recovery action.
4. Cancellations & Rescheduling
A minimum of 24 hours’ notice is required to cancel or reschedule a session. Sessions cancelled with less than 24 hours’ notice will be forfeited and not rescheduled. Repeated short-notice cancellations may result in termination of your training agreement.
5. Late Arrivals
Please arrive on time. Sessions will end at the scheduled time even if you are late. The trainer will wait up to 15 minutes before the session is considered missed and forfeited.
6. Renewals & Cancellations After 12 Weeks
Your contract automatically renews for the next 12-week term unless written notice is given at least 14 days before renewal. Renewal ensures continuity of your coaching and maintains your reserved time slot. Clients may pause or terminate ongoing membership only after the initial 12-week term, provided all outstanding payments are made.
7. Refunds & Pausing Policy
No refunds are issued for completed or partially completed packages, except in cases of verified medical illness or injury that prevents participation. In such cases, sessions may be paused and resumed at a later date, at BU Studio’s discretion.
8. Health & Safety
Clients must complete a PAR-Q and Health Declaration Form before starting training. It is the client’s responsibility to inform the trainer of any changes in health, medication, or injury status. BU Studio is not liable for any injury sustained outside of supervised sessions or due to non-disclosure of relevant information.
9. Conduct & Studio Etiquette
Respect the studio environment and other members. Mobile phone use during sessions should be limited. The trainer reserves the right to terminate the agreement if a client displays disrespectful, unsafe, or disruptive behaviour.
10. Privacy
All personal data, photos, and progress information are kept strictly confidential in line with GDPR regulations.
11. Informed Consent & Liability Waiver
I acknowledge that I have voluntarily chosen to participate in a personal training programme with BU Studio, which may include physical exercise, resistance training, cardiovascular activities, and flexibility or mobility exercises.
I understand that:
Participation in exercise involves inherent risks, including but not limited to muscle soreness, injury, or, in rare cases, medical complications.
My trainer will take all reasonable precautions to ensure my safety and deliver sessions suitable for my abilities and health status.
It is my responsibility to inform my trainer of any pre-existing injuries, health conditions, medications, or symptoms (such as dizziness, pain, or shortness of breath) that occur before, during, or after exercise.
I agree to exercise within my own limits and follow the trainer’s instructions for safe technique and form.
I confirm that:
I have completed and signed the Physical Activity Readiness Questionnaire (PAR-Q) truthfully.
I will seek medical clearance if advised to do so based on my health screening responses.
I understand that my participation in all BU Studio personal training, classes, or events is voluntary.
By signing this agreement, I:
Assume full responsibility for any risks, injuries, or damages that may occur while training with BU Studio, except in cases of proven negligence.
Waive and release BU Studio, its trainers, and any associated staff from any claims, liabilities, demands, or causes of action resulting from participation in training or related activities.
I have read and understood this waiver and give my informed consent to participate in the training programme under these conditions.
12. Acknowledgement & Signature
I, the undersigned, have read, understood, and agree to the terms of this agreement. I confirm my 12-week commitment and understand that payments are non-refundable except for valid medical reasons.