• General Complaint Form

  • Please read our General Complaints Guideline in the Education prior to making your complaint.

    Your complaint will be acknowledged in writing within 14 days of being received.

    All complaints will be assessed prior to being accepted. Please refer to
    Our Complaints Process for information about how a complaint may progress. You will be advised in writing if your complaint is not accepted.

    If you require assistance with completing this form, please contact the Local Government Inspector by email or phone:

    Email: complaints@lginspector.wa.gov.au

    Phone: +61 8 9222 3333

     

    Important

    All complaints are treated as confidential under section 8A.36 of the Local Government Act 1995 (the Act). You must not disclose or use any information about the complaint or its details, unless permitted by law (maximum penalty: $10,000).

    Refer to the Confidentiality section for further information on your confidentiality obligations.

    Under section 8A.38 of the Act, it is an offence to include information in a complaint knowing it to be consequently false or misleading (maximum penalty: $10,000).

    A complaint must be made in the manner and form approved by the Local Government Inspector under section 8A.5 of the Act. A complaint cannot be lodged anonymously. All questions marked with an asterisk (*) are mandatory.

  • A General Complaint can only be accepted if the conduct occurred within the previous 5 years.

    For further information, please refer to our Complaints webpage.

  • Your details

    Details of the person making the complaint must be provided.

  • Details of alleged contravention

    Details of the alleged contravention and the relevant person or local government who the complaint is about must be given.

    Please refer to General Complaints Guideline for further information on acceptable complaints, or contact the Local Government Inspector by email: complaints@lginspector.wa.gov.au or phone: +61 8 9222 3333.

  • Details of alleged contravention

  • Please provide details regarding the nature of the alleged contravention/s and any supporting information:

    • Keep your complaint limited to information about the incident.
    • Provide details of any relevant evidence and/or witnesses.
    • Avoid general criticism, personal attacks and abusive language.
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  • End date should not be earlier than start date.

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  • Reminder

    • Complaints cannot be lodged anonymously.
    • You may be contacted or compelled to provide evidence.
    • You will be advised if a complaint is not accepted.

     

    Declaration

    I declare that the information provided in this complaint is true and correct.

    I understand that it is an offence under section 8A.38 of the Local Government Act 1995 to knowingly provide false or misleading information in connection with a complaint.

    I acknowledge that once this complaint is submitted, confidentiality provisions apply.
    I will not disclose that a complaint has been made, nor any details of the complaint, unless permitted under section 8A.36 of the Local Government Act 1995.

    I understand that failure to comply with these requirements may result in penalties.

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