Tolono Public Library Accessibility Survey
Demographics (Optional but useful for Analysis)
What is your age range?
Under 18
18-34
35-54
55-74
75 or older
Prefer not to say
Do you identify as a person with a disability?
Yes
No
Prefer not to say
Physical Accessibility
Have you encountered any barriers accessing the library building (e.g., entrance doors, pathways, parking)?
Yes
No
Not applicable
If yes, please describe:
Is our signage easy to read and understand?
Always
Sometimes
Rarely
Never
How accessible are our restrooms for people with mobility or sensory needs?
Very Accessible
Somewhat accessible
Not accessible
I don't know
Service & Program Accessibility
Have you attended any library programs or events in the past year?
Yes
No
If yes, were accommodations (such as seating, hearing assistance, or interpreter services) available if needed?
Yes
No
Not applicable
I didn't know I could request accommodations
Are staff responsive and supportive when accessibility needs are raised?
Always
Sometimes
Rarely
I have not interacted with staff about accessibility
Digital Accessibility
Have you used the library website or digital resources (e.g., eBooks, online databases)?
Yes
No
How easy is it to navigate our website or digital services using a screen reader, keyboard -only commands, or other assistive technology?
Very easy
Somewhat easy
Difficult
I haven't tried
I use assistive tech but cannot access these services
What accessibility improvements would help you use our digital services more easily?
General Feedback
Do you feel welcomed and included when you visit the library?
Always
Sometimes
Rarely
Never
What additional accessibility improvements would you like to see at the library?
Would you be interested in participating in a focus group or community conversation about accessibility?
Yes
No
If yes, please leave your contact info
First Name
Last Name
Email
example@example.com
Phone Number
Please enter a valid phone number.
Format: (000) 000-0000.
Additional Questions-Digital & Technology Access
Have you ever needed help using one of the public computers at the library (for writing a resume, using Microsoft Office, etc.)?
Yes-I got help easily
Yes-but it was difficult to get help
No-I didn't need help
I didn't know help was available
If yes, what kind of help did you need?
When using the library's wireless network or bringing your own device, how confident do you feel using it (for example: connecting, browsing , downloading)?
Very confident
Somewhat confident
Not very confident
I haven't tried/ don't use the Wi-Fi
For the online/virtual resources (eBooks, streaming, databases) that TPLD offers: were you aware that your library card grants free access?
Yes
No
If you used them, how easy was it to gain access (log in, download, stream)?
Very easy
Somewhat easy
Difficult
I tried but couldn't access
Are there accessibility accommodations or assistive-tech tools available (or that you hoped were available) when using the computers or digital resources (e.g., screen reader mode, high contrast, larger print, headphone/earbud availability)?
Yes-available
Yes-I needed but they weren't available
I don't know if there available
I didn't need them
If you needed something that wasn't there, please describe:
Additional Questions-Physical Space & Service Area
When you enter the library building (including parking, entrance doors, ramps, automatic doors, pathways), how would you rate the ease of access for someone using a mobility aid (e.g., wheelchair, walker, cane)?
Very easy
Somewhat easy
Very Difficult
I don't use a mobility aid/ not applicable
Inside the library, how clear and useful are the signs and directions (for example: where the Children's Area is, restrooms, computers, meeting room)?
Very clear
Somewhat clear
A little confusing
Very confusing
If confusing: what signage or information would help?
The library lists a "Video Gaming Lounge" and separate areas for Adults/Young Adults/Children. In your visits, did you feel comfortable in these different spaces (in terms of lighting, noise level, layout, furniture) relative to your needs?
Yes-very comfortable
Mostly comfortable
Somewhat uncomfortable
Very uncomfortable
I don't use one or more of these spaces
Please specify which space and what could be done to improve it:
Did you ever request accommodation or modification for a library program or meeting/study room (for example: extra time, large-print handouts, hearing assistance, quiet space)?
Yes-it was provided
Yes-it was requested but not provided
No-I didn't need one
I didn't know I could request one
If you requested one: how satisfied were you with the accommodation?
Additional Questions-Service, Communication & Inclusion
When communicating with the library staff (in-person, phone, email), how comfortable do you feel raising accessibility needs or asking for assistance?
Very comfortable
Somewhat comfortable
Somewhat uncomfortable
I haven't had reason to ask
If uncomfortable, what would make you more comfortable?
Does the library website (and your experience using it) feel accessible to you (for example: keyboard navigation, screen reader compatibility, easy to find information on services and resources)?
Yes-very accessible
Yes-somewhat accessible
No-somewhat difficult
I don't use the website
If you found difficulties: what part of the website gave your trouble?
Thinking about all aspects of the library (building, services, digital programs), do you feel the library is inclusive and welcoming to people of all abilities?
Always
Often
Sometimes
Rarely
Never
What's one thing the library could do next to improve inclusivity?
Would you be willing to be contacted for a short interview or focus group about accessibility at the library (to dive deeper into your ideas and experiences)?
Yes
No
If yes, please leave your contact info:
First Name
Last Name
Email
example@example.com
Phone Number
Please enter a valid phone number.
Format: (000) 000-0000.
Submit
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