Brokenhead River Regional Library Survey
1. Do you have a membership at the Brokenhead River Regional Library?
Yes
No
2. Please indicate how long you have been a member.
Less than a year
Between 1-5 years
Between 5-10 years
Over 10 years
3. Where do you live?
Town of Beausejour
RM of Brokenhead
Garson
Tyndall
Other
4. What is your gender?
Female
Male
Non-binary
Prefer not to answer
5. What is your age range?
0-17
18-24
25-34
35-44
45-54
55-64
65+
6. Are there children in your home that use the library?
N/A
Preschool
Elementary School
High School
7. Indicate how often you have used the services of the library.
Daily
Weekly
Monthly
Once or twice a year
Never
8. When do you use the library? (please check all that apply)
Mornings (10am to Noon Tuesday to Friday)
Afternoons (Noon to 5pm Tuesday to Friday)
Evenings (5pm to 7pm Wednesday and Friday)
Saturdays
9. Are the library's hours convenient for you?
Yes
No
Other
10. If you have not visited the library in the last year, which of the following reasons describes why? (please check all that apply)
I didn't have time
The library hours were not convenient
I buy books and read them at home
I get all the info I need elsewhere
The library is too far
The library is only for children
It's too difficult for me to get to the library
I don't feel welcome at the library
11. Please indicate all of the library services that you have used in the past year. (please check all that apply).
Borrowed items (books or other materials)
Used materials while in the library (read, viewed, listened to, or browsed)
Used the library's equipment (computers, copiers, fax machine)
Attended an event or meeting
Used the libraries facilities (chairs, tables, washrooms)
Accessed library services online or over the phone
Accessed the wifi or internet at the library
Accessed an online database at the library
Other (please specify) ___________________________
12. How often do you use the library website?
Daily
Weekly
Monthly
Once or twice a year
I do not use the library website
13. How easy is it to use the library's online catalog?
Very easy
Easy
Neutral
Difficult
Very difficult
I don't use the online catalog
14. What are your main reasons for using the library? (please check all that apply)
To borrow bestsellers
To borrow other fiction
To borrow non-fiction
For reference/research
To borrow children's books
To borrow movies
To borrow audio books
To use the copy machine
To use the fax services
To use the WIFI
To use the internet/public computers
To read newspapers
To attend an adult programming activity
To study/work
To attend children's programs
To use the washroom
15. If a home delivery services was available for patrons unable to access the library due to illness or disability, would you utilize this service?
Very likely
Likely
Neither likely or unlikely
Unlikely
Very unlikely
16. If a home delivery services was available to the general public, would you utilize this service?
Very likely
Likely
Neither likely or unlikely
Unlikely
Very unlikely
17. How satisfied are you with the library's physical environment (cleanliness and comfort)?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
18. Were the washroom facilities at the library clean and appealing?
Yes
No
I did not use the washroom facilities
19. Does the library building meet your accessibility needs?
Yes
No
Other
20. How would you describe the library staff?
Staff are helpful and pleasant
Staff are too busy to help me
Staff are rude and inattentive
Staff did not have the knowledge to help me
I did not interact with any staff members
21. During your most recent visit to the library, did staff...?
Make you feel welcome
Offer to assist and/or inquire about your wants and needs
Provide further assistance if you were unable to find what you were looking for
I did not interact with any staff
22. On your last visit did you find what you were looking for?
Yes
No
23. If no, please mark the reason why.
The item was checked out
The library had no material on the subject
I could not find the material
Staff could not find the material
24. How do you find out about what is happening at the library?
Library website
Library Facebook/Instagram page
Newspaper
Library staff members
Signs or flyers in the library
Electronic sign in front of the library
Word of Mouth
Other
25. How do you feel about the overdue fines at the library?
Satisfied
Dissatisfied
26. Does having overdue fines limit your use of the library?
Yes
No
27. Do you think the library should continue to collect overdue fines?
Yes
No
28. Please check all areas in which you would like to see the library's collection improved, expanded or updated.
Arts and Culture
Audio books
Bestsellers
Children's books
Christian fiction
Cookbooks
Foreign language
General fiction
General non-fiction
Health and medical
History
Indigenous interest
Junior Fiction
Large print
Local authors
Movies
Mystery
Religion/philosophy
Romance
Science/technology
Self help
Travel
Western
Young Adult
Other
29. If offered, which of the following programs and services would you or your family use at the library?
Coffee shop at the library
Creative writing classes or workshops for adults
Creative writing classes for teens
Creative writing classes for children
Arts and crafts for adults
Arts and crafts for teens
Arts and crafts for children
Art exhibits by local artists
Independent films (artistically or locally made)
Author visits/book signings
Musical events
Game nights
30. Would you use an outdoor green space if it was available?
Yes
No
31. What would you want in a potential outdoor green space?
Comfortable seating for reading or visiting
Tables for studying
Garden boxes for flowers
Outdoor programming
A focus on local plants and herbs
A stage for events like public readings and musical performances
Other
32. Which of the following services would you like to see expanded to better serve the needs of our growing community?
More quiet reading spaces
More computer stations
A community meeting space
More children and teen activities
More audio-visual material
An expansion of our existing library building
33. How satisfied are you with the services currently offered?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
34. What is your favourite thing about our library?
35. Overall, how important is the library to you and your family?
36. We are committed to working hard to improve the Brokenhead River Regional Library and all of the services that we provide for our patrons. Please share with us any other thoughts and dreams you have for the library!
37. OPTIONAL: We value your feedback. If you wish to receive an email reminder for an annual survey, please leave your email address in the space provided. THANK YOU SO MUCH FOR TAKING THE TIME TO FILL OUT OUR SURVEY!
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