Strengthening Volunteer Engagement Survey

1
What is your AFS-USA Affiliation? * This field is required.We know that many volunteers hold multiple roles. Please select your highest-level volunteer role below if you do hold multiple roles. For example, if you serve on the National Council and also hold an Area Team role, please select National Council.
Please Select
Please Select
Board of Directors
National Council
Advisory Group members
Area Team Chairs & Coordinators
AFS-USA Staff Member
AFS-USA Volunteer
Other
2
Which of the following areas do you believe present the biggest challenges to effective volunteer engagement in your area? Please select up to two.
Recruiting new volunteers
Onboarding and engaging new volunteers
Volunteer training and preparation
Retaining active volunteers
Recognition and appreciation
Communication between volunteers and volunteers
Communications between staff and volunteers
Inclusion in volunteer leadership
Volunteer accountability and follow-through
Succession planning and leadership continuity
Other
3
Where do you see the greatest opportunities to strengthen volunteer engagement across our organization? Please select up to two.
Developing stronger volunteer leadership pathways
Improving communication and collaboration tools
Enhancing volunteer training and onboarding
Building community and connection among volunteers
Strengthen AFS-USA Area Team collaboration
Offering new ways to get involved
Offering more flexible or virtual roles
Aligning volunteer efforts more closely with mission impact
Other
4
Are you aware of AFS-USA's current volunteer engagement strategy?
YESNO
5
How effective do you feel our current volunteer engagement strategy is at supporting and empowering volunteer leaders?1 = very ineffective | 5 = very effective | Skip question if not aware of current volunteer engagement strategy
1
2
3
4
5
Very Ineffective
Very Effective
6
What level of priority do you think the following areas should have in our new volunteer engagement strategy?
Volunteer recruitment and onboarding
Clarity in volunteer role and responsibilities
Area Team engagement & development
Volunteer retention and recognition
Leadership training and support
Communication and collaboration systems
Developing a leadership pipeline
Building awareness and belonging in AFS-USA communities
Optional (can be deferred)
Low importance (nice to have)
Medium importance (needs to be done)
High importance (should be done soon)
Critical (must be done immediately)
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Optional (can be deferred)
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High importance (should be done soon)
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Optional (can be deferred)
Low importance (nice to have)
Medium importance (needs to be done)
High importance (should be done soon)
Critical (must be done immediately)
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Optional (can be deferred)
Low importance (nice to have)
Medium importance (needs to be done)
High importance (should be done soon)
Critical (must be done immediately)
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Optional (can be deferred)
Low importance (nice to have)
Medium importance (needs to be done)
High importance (should be done soon)
Critical (must be done immediately)
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Volunteer recruitment and onboarding
Clarity in volunteer role and responsibilities
Area Team engagement & development
Volunteer retention and recognition
Leadership training and support
Communication and collaboration systems
Developing a leadership pipeline
Building awareness and belonging in AFS-USA communities
Optional (can be deferred)
Low importance (nice to have)
Medium importance (needs to be done)
High importance (should be done soon)
Critical (must be done immediately)
Row 0, Column 0Row 0, Column 1Row 0, Column 2Row 0, Column 3Row 0, Column 4
Optional (can be deferred)
Low importance (nice to have)
Medium importance (needs to be done)
High importance (should be done soon)
Critical (must be done immediately)
Row 1, Column 0Row 1, Column 1Row 1, Column 2Row 1, Column 3Row 1, Column 4
Optional (can be deferred)
Low importance (nice to have)
Medium importance (needs to be done)
High importance (should be done soon)
Critical (must be done immediately)
Row 2, Column 0Row 2, Column 1Row 2, Column 2Row 2, Column 3Row 2, Column 4
Optional (can be deferred)
Low importance (nice to have)
Medium importance (needs to be done)
High importance (should be done soon)
Critical (must be done immediately)
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Optional (can be deferred)
Low importance (nice to have)
Medium importance (needs to be done)
High importance (should be done soon)
Critical (must be done immediately)
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Optional (can be deferred)
Low importance (nice to have)
Medium importance (needs to be done)
High importance (should be done soon)
Critical (must be done immediately)
Row 5, Column 0Row 5, Column 1Row 5, Column 2Row 5, Column 3Row 5, Column 4
Optional (can be deferred)
Low importance (nice to have)
Medium importance (needs to be done)
High importance (should be done soon)
Critical (must be done immediately)
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Optional (can be deferred)
Low importance (nice to have)
Medium importance (needs to be done)
High importance (should be done soon)
Critical (must be done immediately)
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7
How well do you feel volunteer leaders’ perspectives are currently heard and incorporated into decision-making?
Local decision-making
Organizational decision-making
Not at all
Not very well
Neutral
Somewhat well
Very well
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Not at all
Not very well
Neutral
Somewhat well
Very well
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Local decision-making
Organizational decision-making
Not at all
Not very well
Neutral
Somewhat well
Very well
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Not at all
Not very well
Neutral
Somewhat well
Very well
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8
How well equipped do you feel volunteer leaders are to fulfill their roles effectively?
Onboarding
Clear roles & responsibilities
Training
Staff Support
Tech & Systems
Communication Tools
Not at all equipped
Not very well equipped
Neutral
Somewhat equipped
Very well equipped
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Not at all equipped
Not very well equipped
Neutral
Somewhat equipped
Very well equipped
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Not at all equipped
Not very well equipped
Neutral
Somewhat equipped
Very well equipped
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Not at all equipped
Not very well equipped
Neutral
Somewhat equipped
Very well equipped
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Not at all equipped
Not very well equipped
Neutral
Somewhat equipped
Very well equipped
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Not at all equipped
Not very well equipped
Neutral
Somewhat equipped
Very well equipped
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Onboarding
Clear roles & responsibilities
Training
Staff Support
Tech & Systems
Communication Tools
Not at all equipped
Not very well equipped
Neutral
Somewhat equipped
Very well equipped
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Not at all equipped
Not very well equipped
Neutral
Somewhat equipped
Very well equipped
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Not at all equipped
Not very well equipped
Neutral
Somewhat equipped
Very well equipped
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Not at all equipped
Not very well equipped
Neutral
Somewhat equipped
Very well equipped
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Not at all equipped
Not very well equipped
Neutral
Somewhat equipped
Very well equipped
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Not at all equipped
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Neutral
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Very well equipped
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9
Optional - If you marked, “Not very well equipped” or “Not at all equipped” for any of the fields in the previous question, what do you feel would equip volunteer leaders to be successful in their roles?
10
How connected do you feel to the broader AFS-USA volunteer community and mission?
Very connected
Somewhat connected
Neutral
Somewhat disconnected
Very disconnected
11
Optional - If you marked, “Somewhat disconnected” or “Very disconnected” in the previous question, what do you feel would help you feel more connected?
12
How confident are you that AFS-USA can strengthen volunteer engagement over the next 1–2 years?
Very confident
Somewhat confident
Neutral
Not very confident
Not at all confident
13
Optional - If you marked, “Not very confident” or “Not at all confident” in the previous question, what do you feel is contributing to this lack of confidence?
14
What’s one idea you think could have the biggest impact on volunteer engagement?
15
Is there anything else you would like to share that would enhance the volunteer experience at AFS-USA?
Huge
Large
Normal
Small
Ok
Ok
16
If you'd be open to connecting on your responses and/or participating in a focus group to gather more insights to help shape a strategic volunteer engagement plan, please let us know your First and Last Name and Email below.
First Name
Last Name
17
Email
example@example.com
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