EDC Ferry Survey

EDC Ferry Survey

The EDC invites San Juan County business owners, workers, and residents to participate in their fourth survey regarding economic impacts from Washington State Ferries (WSF) service disruptions.
Anonymized information and data derived from the survey will be used to better understand economic and other impacts from ferry service disruptions, and will allow our office to advocate for our most important transportation link, communicating impacts from ferry service experiences, to WSF, legislators, and other stakeholders. This survey is intended to gauge opinions solely from residents of San Juan County.

Please budget 5-10 minutes to complete the survey. All responses are confidential and will be aggregated anonymously with those of others to produce an overall picture of current needs. Thank you for your time!

ALL RESPONSES WILL BE KEPT CONFIDENTIAL.

The EDC (Economic Development Council) is a nonprofit organization serving the San Juan Islands, with a mission of improving economic conditions in our community. We are supported by San Juan County, the Town of Friday Harbor, the Washington State Department of Commerce, the Port of Friday Harbor, local Community Foundations and other donors.
Name (optional):

First NameLast Name
Email (if we may contact you about your responses):
Zip Code:*
Have ferry service disruptions affected you or your business in the last 12 months?*

Yes, ferry service disruptions have NEGATIVELY affected me, my work or my businessYes, ferry service disruptions have POSITIVELY affected me, my work or my businessNo, ferry service disruptions have not affected me, my work or my business
Which of your activities, if any, were NEGATIVELY impacted by ferry service disruptions?*

Work travelGetting customers, contractors, products here for my businessGetting to medical appointments or other medical destinationsOther business activites (e.g. parts procurement)Other essential activities (e.g. college visits, supply runs)Leisure travelFamily visitsEducational reasons including school eventsGroceries I wanted to purchase here were not availableOther items I wanted to purchase here were not availableShipping products to the mainlandContractor travelNone / does not apply
Other activities negatively impacted:
List any other negative impacts on your activities, not included in the list above.
Which of your activities, if any, were POSITIVELY impacted by ferry service disruptions?

Travelers spent more time and money in shopping areasThe reduced traffic and visitation benefited me, my work or my business
Other positive impacts:
List any other positive impacts of ferry service disruptions.
For NEGATIVE impacts: How much in dollars did ferry outages and service disruptions cost you or your business, if any?
Please include such costs as hotel stays, loss of business revenue, loss of work time, alternative travel methods, fees charged to you for late arrivals, etc.
For POSITIVE impacts: How much in dollars did ferry outages and service disruptions benefit you or your business, if any?
Please include such costs as revenue gains that resulted from increased customer traffic.
Please describe specifically how ferry service disruptions affected you or your business this past year, if any.*
What is your biggest concern about WSF service levels?*
Did you see improvements in WSF service levels over the past 12 months?*

YesNo
If yes, please describe how ferry service improved over the past 12 months.
9. Did you ever use alternative transportation to the WSF this year? (Water Taxi, Charter Boats)

Yes, only during ferry service disruptionsYes, when ferries were operating normallyNo, I only used the ferry service
10. If you did use alternative transportation, which service(s) did you use?
Thank you!
Should be Empty:

EDC Ferry Survey

Thank you!