PROCESS & DELIVERY
Each commission is created with care, creativity, and attention to detail. Because of this, completion times can vary depending on the project’s complexity, my current workload, and communication speed during the approval process.
Average Turnaround Time:
Small pieces (portraits, simple designs): 1-4 weeks
Medium pieces (half-body, detailed backgrounds): 4-8 weeks
Large or complex commissions: 8-12 weeks
These timeframes are estimates, not guarantees. If there are any expected delays (such as high demand, holidays, or personal emergencies), I will always update you as soon as possible.
Rush Orders:
If you need your piece completed by a specific date, please mention it when submitting your form. Rush requests may be accepted for an additional fee depending on scheduling.
All commissioned artwork is delivered digitally. No physical items will be shipped.
Delivery Method:
Completed pieces will be sent via email, Google Drive, or another secure online method once the final payment has been received. Please ensure the email address you provide on your form is accurate and accessible.
File Format:
You will receive your artwork in high-resolution PNG or JPEG format (and any additional formats discussed during the commission process).
Storage & Backup:
Clients are responsible for downloading and safely storing their files. Fairie Arie keeps backup copies for a limited time but cannot guarantee long-term storage after final delivery.