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Introduction
The City of Spokane is updating its Water Conservation Master Plan, and we’d like your input. Your responses will help shape programs and policies that support a healthy Spokane River, reliable water supply, and sustainable future for our community. The survey takes about 5 minutes and is anonymous.
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Section 1: Awareness & Attitudes
How important is water conservation to you personally?
*
Very Important
Somewhat Important
Not very important
Not important at all
When you think about saving water, which of these come to mind? (Select all that apply)
*
Saving money on my utility bill
Setting a good example for others
Reducing waste
Supporting the local environment and wildlife
Ensuring water for future generations
I’m not currently motivated to save water
Other (please tell us)
How informed do you feel about how water is used in Spokane?
*
Very informed
Somewhat informed
Not informed
Have you ever looked for information or tools from the City about how to save water?
*
Yes, often
Occasionally
No, never
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Section 2: Outdoor Water Use
Do you know approximately how much water your household uses in summer compared to winter?
*
Yes
No
Not sure
How often do you water your lawn or garden in July and August?
*
Every day
Every other day
Once to twice per week or less
I don’t water outdoors
What makes it hard to reduce outdoor watering in summer? (Select all that apply)
*
My lawn or plants would die
I’m not sure how much water is enough
My irrigation system is hard to adjust
I have no way to tell how much water I'm using
My household prefers a green lawn
My neighbors all water frequently
I rent or don’t control outdoor watering
I don’t have time to monitor or make changes
I find my utility bill hard to understand or not useful for tracking water use
I’m not interested in changing how I water right now
Other (please tell us)
What would make it easier for you to save water? (Select all that apply)
*
Easier-to-understand watering schedules
Rebates for efficient irrigation
More community education or reminders
Tools like soil moisture sensors or smart controllers
Recognition programs (e.g., Water Wise yards)
Easier-to-understand utility bill
Online water-use tracking
None of these would motivate me to participate
Other (please tell us)
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Section 3: City Programs & Incentives
How familiar are you with the City’s Water Wise Spokane programs (like SpokaneScape or rebate offers)?
*
Very familiar
Somewhat familiar
Have heard of them, but not sure what they do
Not familiar at all
Which of the following City programs have you heard of or used? (Select all that apply)
*
SpokaneScape Lawn Replacement Rebate
Designer-at-your-Door
Efficiency Consult
Water Efficiency Rebates
Free hose timers, aerators or showerheads
City landscaping or irrigation classes (Water Wise Wednesday Workshops, SpokaneScape 101)
None
I’m not interested in participating in City programs
Other (please tell us)
Which of these options would make you most likely to participate in a conservation program? (Select up to 3)
*
Easier online applications
Free on-site consultation or irrigation check-up. Tools provided at no cost (soil sensors, timers, nozzles)
Recognition for water-wise landscapes (yard signs, awards)
Larger rebates for bigger projects
Neighborhood or HOA challenges
Text or email reminders about watering schedules
None of these would motivate me to participate
Other (please tell us)
Which types of programs would you most like the City to expand or improve? (Select up to 3)
*
Rebates or incentives (toilets, irrigation upgrades, lawn removal)
Landscape design consultations
School and youth education
Neighborhood demonstration gardens
Community challenges and recognition programs
Outreach through local media and events
Adult Education
Online water-use tracking
I’m not interested in City programs
Other (please tell us)
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Section 4: City Leadership & Communication
How should the City measure success in water conservation? (Select all that apply)
*
Overall water use reduction
Health of the Spokane River and aquifer
Participation in programs
Customer satisfaction and awareness
I’m not concerned with how the City manages water
Other (please tell us)
Where do you usually see or hear messages from the City? (Select all that apply)
*
Social Media (Facebook, Instagram, Nextdoor, etc.)
Search Engine (google, yahoo, bing)
City’s Community Update weekly email
Utility Bill Insert, Flyer, or Postcard
City of Spokane Website
Community Event, Fair, or Farmers Market
Word of Mouth (Friend, Neighbor, or Colleague)
Local Business or Garden Center
TV, Radio, or Newspaper
Other (please tell us)
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Section 5: Future Planning & Community Voice
What would make water conservation programs more beneficial or impactful for your household or neighborhood?
If you could tell the City one thing about water conservation in Spokane, what would it be?
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Section 6: About You
(Optional, helps us understand community trends)
Zip code:
Street Address
Street Address Line 2
City
State / Province
Email
example@example.com
Do you rent or own your home?
Rent
Own
Type of home:
Single-family
Apartment/Condo
Duplex
Other
Age group:
18–29
30–44
45–59
60+
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