CLIENT FEEDBACK FORM

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Name(Optional)
First Name
Last Name
2
Which of the following services did you use?
Personal Income Tax Preparation (Federal and State)
Business Tax Preparation
Tax Planning and Consulting
IRS/State Audit Representation
Other
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How would you rate the overall quality of our tax preparation services?
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Please rate your experience with the following aspects of our service:
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Fair
Good
Very Good
Excellent
Timeliness of Service Completion
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Accuracy of Tax Return
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Clarity of Communication
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Professionalism of Staff
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Ease of Document Submission
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Timeliness of Service Completion
Accuracy of Tax Return
Clarity of Communication
Professionalism of Staff
Ease of Document Submission
Poor
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Fair
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Good
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Very Good
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Excellent
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Poor
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Fair
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Good
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Very Good
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Excellent
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Poor
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Fair
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Good
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Very Good
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Excellent
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Poor
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Fair
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Good
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Very Good
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Excellent
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Poor
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Fair
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Good
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Very Good
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Excellent
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How easy was it to schedule your appointment or initial consultation?
Extremely Difficult
Difficult
Neutral
Easy
Extremely Easy
6
How likely are you to recommend us to a friend or colleague?
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Do you have any suggestions for how we can improve our tax services?
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Small
Ok
Ok
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If you would like to be contacted regarding your feedback, please provide your preferred email address.
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May we share your feedback as a testimonial on our website or marketing materials?
Yes, you may share my feedback (you may use my first name only).
Yes, but please keep it anonymous.
No, please keep my feedback private.
10
How would you rate the overall quality and understanding of this survey?
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