Money Fit by Debt Reduction Services Customer Feedback Survey

Money Fit by Debt Reduction Services Customer Feedback Survey

Help us improve your experience. This survey takes about 2 minutes.
When was your most recent interaction with us?*

TodayWithin the last weekWithin the last monthMore than a year agoI'm not sure
Which best describes the reason for your interaction?*

Counseling or general questionsEnrolling or changes to a Debt Management PlanPayment of Account SupportEducation or ResourcesOther (please specify)

How would you rate the quality of your recent experience with Money Fit / Debt Reduction Services?*

	Excellent	Good	Fair	Poor
Representative’s knowledge
Representative’s willingness to assist
Ease of getting what I needed
Overall service quality

How likely are you to recommend Money Fit by Debt Reduction Services, Inc. to a friend or family member? 0 = Not Likely | 10 = Very Likely*
Did our service meet your expectations?*

Exceeded expectationsMet expectationsDid not meet expectations
What fell short? (Please share a few details.)
How well do you feel Money Fit by Debt Reduction Services understand your financial needs?*

Very wellSomewhatNeutralNot very wellNot at all
Overall, how would you rate your experience with Money Fit by Debt Reduction Services?

1 = Poor 5 = Excellent
We love recognizing great service. Did someone go above and beyond?

YesNo
Employee name
What did they do well?
Anything else you'd like us to know?
Challenges you faced, what worked well, or tools/resources you wish we offered.
Would you like us to contact you about your feedback?

YesNo
Name

First NameLast Name
Preferred contact method
Email
example@example.com
Phone Number
Please enter a valid phone number.
Thank you for taking the time to share your feedback. Every response helps us improve and continue building a stronger, more supportive experience for those we serve.
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