Ascend Vacation Group Privacy Policy - Welcome to Ascend Vacation Group. We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy outlines how Ascend Vacation Group ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website, mobile applications, booking services, and interact with us (collectively, our "Services").By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.2. Information We Collect -We collect information you provide to us, information collected automatically, and information from third-party sources. A. Information You Provide to Us:Personal and Contact Information: Name, email address, phone number, postal address, date of birth, and government-issued identification (such as a passport or driver's license number for booking purposes).Travel and Booking Information: Travel itineraries, accommodation preferences, flight details, booking history, frequent flyer numbers, and any special requests or dietary needs.Payment Information: Credit or debit card numbers, billing address, and other financial information required to complete transactions. This information is typically processed by our secure third-party payment processors. Communications: Information you provide when you contact our customer support, participate in surveys or promotions, or otherwise communicate with us. Account Information: If you create an account, we collect your username, password, and other profile details'. Information We Collect Automatically: Device and Usage Information: We collect information about how you access our Services, including your IP address, browser type, operating system, device identifiers, pages you view, and the dates and times of your visits. Location Information: We may collect your general location information (e.g., based on your IP address) or, with your consent, more precise geolocation data from your mobile device to provide location-based services. Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities and preferences. Please see Section 5 for more details.c. Information from Third Parties:We may receive information about you from our business partners, such as airlines, hotels, and tour operators, to confirm and manage your bookings.We may also receive information from marketing and advertising partners and social media platforms (if you interact with us through them).3. How We Use Your InformationWe use your information for the following purposes:To Provide and Manage Our Services: To process your bookings, manage your travel arrangements, process payments, and provide you with the products and services you request.To Communicate With You: To send booking confirmations, travel updates, respond to your inquiries, and provide customer support.For Marketing and Promotions: To send you promotional messages, newsletters, and special offers. You can opt-out of marketing communications at any time (see Section 8).To Personalize Your Experience: To understand your preferences and customize the content and advertisements you see.For Security and Fraud Prevention: To protect our Services, prevent fraudulent transactions, and ensure the security of our customers' information.For Legal and Compliance Purposes: To comply with applicable laws, regulations, and lawful requests from government authorities.For Analytics and Improvement: To analyze how our Services are used and improve our offerings.4. How We Share Your InformationWe do not sell your personal information. We may share your information with the following parties:Travel Suppliers: We share your information with third-party airlines, hotels, cruise lines, car rental agencies, and other travel suppliers to fulfill your booking requests.Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, IT services, and marketing assistance.Business Partners: We may share information with trusted business partners with whom we jointly offer products or services.SMS and Mobile Information: Notwithstanding any other provision in this policy, we maintain a strict policy regarding mobile information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All opt-in requests include text messaging originator opt-in data and consent; this information will not be shared with third parties.Legal and Governmental Authorities: We may disclose your information if required by law or to protect the rights, property, or safety of our company, our users, or the public.Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.5. Cookies and Tracking TechnologiesWe use cookies and similar technologies to help provide, protect, and improve our Services. A cookie is a small data file transferred to your device. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features may be limited.6. Data SecurityWe have implemented administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.7. Data RetentionWe will retain your personal information for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.8. Your Legal Rights (Your Privacy Choices)Depending on your location, you may have certain rights regarding your personal information, including the right to:Access: Request access to the personal information we hold about you.Correction: Request correction of inaccurate personal information we hold about you.Deletion: Request that we delete your personal information.Opt-Out of Marketing: You can opt-out of receiving marketing emails from us by following the "unsubscribe" link in the emails.To exercise any of these rights, please contact us using the information in Section 12. We will respond to your request in accordance with applicable law.Notice to California Residents: If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion. To exercise your rights, please contact us.Notice to Residents of the European Economic Area (EEA): If you are a resident of the EEA, you have rights under the GDPR, including the right to access, rectify, or erase your personal data, as well as the right to data portability and to restrict or object to processing.9. Children's PrivacyOur Services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from them. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.10. International Data TransfersYour information may be transferred to, and maintained on, computers located outside of your jurisdiction where data protection laws may differ. By using our Services, you consent to this transfer.11. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.12. Contact UsIf you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:Ascend Vacation Group 129 E 13800 S, STE B-2 #275 Draper, Utah 84020 Email: admin@ascendvacationgroup.com Phone: 801.993.1110