Travelling overseas for surgery or medical treatment involves risks that may not be covered by standard travel insurance.
Complication insurance is a specialist insurance product designed to provide defined financial protection if an insured medical complication occurs following an eligible procedure.
Coverage depends on the procedure, healthcare provider, treatment dates, recovery period, and the specific terms, conditions and exclusions of the policy.
Additional Support for New Zealand and Australian Clients
When travelling long-haul for medical treatment, understanding what protection is available is an important part of planning your journey.
Oceanscape Group provides coordinated support through our New Zealand and Türkiye-based operations.
Oceanscape Group New Zealand
Your local point of contact before and after travel.
- Clear information and guidance without pressure
- Support preparing for your treatment journey
- Ongoing communication before travel and after you return home
- Processes designed with New Zealand and Australian clients in mind
Oceanscape Türkiye
Your on-the-ground support in Türkiye.
- Türkiye-based international health tourism operations
- Coordination with appropriately authorised healthcare providers
- Access to information about available complication insurance options through appropriately authorised insurance providers and intermediaries
- Local communication and coordination support throughout your treatment journey
Why Complication Insurance Matters
Complication insurance is different from standard travel insurance.
Depending on the policy, it may provide defined financial protection for certain eligible medical complications following treatment.
Not every policy provides the same level of protection. Coverage, exclusions, eligibility requirements, claims processes and coverage periods can vary.
Our role is to help you understand the available options, provide clear information, and coordinate access to appropriately authorised insurance providers or intermediaries.
What Happens Next?
Complete the enquiry form if you would like more information about complication insurance for your planned treatment in Türkiye.
One of our team will contact you to discuss your planned procedure.