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Customer Success Manager

Customer Success Manager

We’re building something big in consumer apps.
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    What will you do?
    -Be the main point of contact for our partner studios, helping them get the most out of Tapp’s platform.
    -Manage onboarding, day-to-day communication, and ensure smooth technical and operational integration.
    -Analyze performance data to identify growth and retention opportunities.
    -Collaborate closely with product, design, and development teams to translate partner feedback into features and improvements.
    -Lead ongoing optimization efforts to maximize partners’ engagement and satisfaction.

    What we’re looking for:
    -2+ years of experience in Customer Success, Account Management, or Product Operations (preferably in SaaS or gaming).
    -Strong communication and relationship-building skills.
    -Data-driven mindset and comfort working with dashboards, KPIs, and product metrics.
    -Tech-savvy, proactive, and able to manage multiple accounts in a fast-moving environment.

    Full-time, Tel Aviv, Hybrid.

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