Submitting this form serves as an inquiry/order request only. It does not guarantee product availability and does not constitute order acceptance by Herb’s Catering. A company manager or authorized representative will contact you within two (2) business days to review your submission.
A 50% non-refundable deposit is required to officially confirm and secure your order. This deposit is non-refundable under all circumstances. In the event that the customer cancels the order for any reason, at any time, the deposit will not be refunded, credited, or transferred. Submission of payment constitutes acceptance of this policy.
The remaining balance of your invoice, after the required deposit has been paid, may be settled in one of two ways: you may choose to pay the full balance upfront at the same time as your deposit, or you may pay the outstanding balance at the time of order pickup. Please note that only the 50% deposit is non-refundable. If the full invoice amount is paid upfront and the order is later cancelled, any amount paid in excess of the non-refundable 50% deposit will be refunded. All payments must be completed in full before the order is released.
Payment Methods: We accept Cash, Debit, Visa, and Mastercard (physically processed in store only). Interac e-Transfer is also available for contactless remote payments. Please send Interac E-Transfers to payment@herbstravelplaza.ca. In your message/comments, please write catering. Use password "Catering" if one is requested.
Questions or concerns?
Please contact our Catering Division at 613-525-2120 Ext. 501 or by email at catering@herbstravelplaza.ca