📝Order Guidelines
To ensure a smooth and delightful experience, please review the following before placing your order:
⏰ Order Timing & Payment
• Orders must be placed at least 72 hours in advance.
• Full payment is required to confirm and secure your order.
• Once your order is received, you’ll receive an invoice for payment within 24–48 hours.
❌ Cancellation Policy
• You may cancel your order within 2 days of placing it.
• Cancellations will incur a 10% cancellation fee.
⚠️ Rush Orders
• A $25 fee applies to last-minute orders placed within the 24-48 hour window.
đźšš Delivery & Pick-Up
• Please specify whether you prefer pick-up or delivery when placing your order.
• Delivery is available for a flat fee of $10.
• For pick-up orders, please arrive at your scheduled time. Early arrivals may result in a rush/inconvenience fee.
📝 Order Details
• Be sure to include all customization details and preferences before your order is confirmed.
• Once submitted, we’ll review your request and respond within 24–48 hours with confirmation and an invoice.
📦 Turnaround Time
• Completion time varies depending on the complexity and quantity of items ordered.