2026 Parent/Guardian PULSE Survey
At the Schreiber Center for Pediatric Development, we are committed to providing the highest quality care and support for children and families. Your feedback helps us understand what we’re doing well and where we can improve. Thank you for taking the time to share your thoughts with us and help us take a pulse on our operations. This survey includes questions about your experience with our programs/services, staff, facility, and fundraising efforts. Your responses are confidential (unless you’d like to share your contact information at the end of the survey) and will be used to strengthen our work and better serve families like yours. We appreciate your partnership and your voice.
GENERAL INFORMATION
Child's Name
*
Child's Age
*
Services Received (check all that apply)
*
Occupational therapy
Physical therapy
Speech-language therapy
Other specialized therapy (i.e., feeding therapy, pelvic floor therapy, adaptive aquatics)
S.T.A.R.S. Preschool
Circle of Friends Academy
Respite
Camps and other recreational programming
Club 625
Other
Would you recommend the Schreiber Center's services to another family?
*
Yes
No
Maybe
I already have.
THERAPY SERVICES
How clearly did your child’s therapist explain your child’s therapy goals and treatment plan?
Very clearly
Somewhat clearly
Not very clearly
Not at all
Unsure
Do you feel your child has made meaningful progress during therapy at Schreiber?
Yes, significant progress
Some progress
Little progress
No progress
Unsure
How satisfied are/were you with the frequency and consistency of therapy sessions?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
How well did the therapist involve you in your child’s therapy (i.e., home resources and strategies, updates, goal setting)?
Very well
Somewhat well
Not very well
Not at all
Not applicable
Is there anything you would like us to know about your child’s therapy experience or anything we can improve?
S.T.A.R.S. Preschool
How satisfied are you with the quality of care and attention your child receives in the S.T.A.R.S. Preschool program?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
How well does the preschool staff communicate with you about your child’s daily activities, progress, and needs?
Excellent communication
Good communication
Fair communication
Poor communication
Very poor communication
Does S.T.A.R.S. Preschool provide a safe, inclusive, and nurturing environment for your child?
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
How well is your child’s individual learning or developmental needs supported in the classroom?
Very well supported
Somewhat supported
Not well supported
Not sure
Not applicable
What do you value most about the S.T.A.R.S. Preschool program, and is there anything we could improve?
CIRCLE OF FRIENDS ACADEMY
How satisfied are you with the quality of care your child receives in the Circle of Friends Academy?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
How well does the staff create a nurturing, supportive environment for your child?
Extremely Well
Very Well
Adequately
Poorly
Not at all
How effectively do staff communicate with you about your child’s daily activities, behavior, and development?
Very effectively
Effectively
Somewhat effectively
Ineffectively
Not at all
Does the daily schedule and curriculum meet your child’s developmental and social needs?
Completely
Mostly
Somewhat
Not really
Not at all
What do you appreciate most about the Circle of Friends Academy, and what suggestions do you have for improvement?
FACILITY
How would you rate the cleanliness and upkeep of the Schreiber Center's facility?
*
Excellent
Good
Fair
Poor
Very poor
Do you feel the facility is safe and secure for your child?
*
Always
Most of the time
Sometimes
Rarely
Never
How easy is it for you to access and navigate the building, including parking, entrances, and waiting areas?
*
Very easy
Easy
Neutral
Difficult
Very difficult
Are our spaces welcoming and appropriate for your child’s needs?
*
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
What do you like most about the Schreiber Center's facility, and what improvements would you suggest?
SCHREIBER STAFF
How respectful and welcoming are Schreiber staff toward you and your child?
*
Extremely respectful and welcoming
Very respectful
Somewhat respectful
Not very respectful
Not at all respectful
How well do staff listen to and address your concerns or questions?
*
Extremely well
Very well
Somewhat well
Poorly
Not at all
How confident do you feel in the professionalism and expertise of the staff working with your child?
*
Very confident
Confident
Somewhat confident
Not very confident
Not confident at all
How consistent are staff members in communicating with you about your child’s needs and progress?
*
Always consistent
Usually consistent
Sometimes consistent
Rarely consistent
Never consistent
Is there a staff member or interaction that stood out to you—either positively or negatively—that you'd like to share?
FUNDRAISING EFFORTS
How aware are you that Schreiber relies on fundraising and community support to provide high-quality services?
*
Very aware
Somewhat aware
Not very aware
Not at all aware
How important do you believe fundraising is to ensure all children can access services at Schreiber, regardless of ability to pay?
*
Extremely important
Very important
Somewhat important
Not very important
Not important at all
Have you or your family ever participated in or supported a Schreiber fundraising event (e.g., Gala, Rubber Duckie Race, ExtraGive)?
*
Yes
No
Not yet, but I’m interested
Would you be open to learning more about how donations help fund therapy, programs, or scholarships for Schreiber families?
*
Yes, definitely
Maybe
No, thank you
In your opinion, what’s the most compelling reason for supporting Schreiber through fundraising or donations?
OPTIONAL
Would you like us to contact you about any of your responses?
Yes
No
If yes, please share your name, email address and phone number:
Name
First Name
Last Name
Email
example@example.com
Phone Number
Please enter a valid phone number.
May we anonymously use any comments provided in fundraising, marketing and promotional efforts?
Yes
No
Submit
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